Does Gerber Collision & Glass pay their employees well?

According to anonymously submitted Glassdoor reviews, Gerber Collision & Glass employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Gerber Collision & Glass. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Gerber Collision & Glass?

28% of Gerber Collision & Glass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gerber Collision & Glass 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Gerber Collision & Glass?

Estimator (93) , General Manager (49) , Customer Service Representative (CSR) (33) , Customer Service Representative (32) , Porter (13) , Painter (12) , Production Manager (11) , Auto Body Technician (10) , Manager (9) , Parts Coordinator (9) , Parts Manager (9) , Autobody Technician (7) , Automotive Painter (6) , Collision Estimator (6) , Technician (6)

What are the pros of working at Gerber Collision & Glass according to real employee reviews?

"Good pay and fast paced" ((in 38 reviews)); "Their benefits are great!" ((in 34 reviews)); "Great people to work with!" ((in 23 reviews)); "Good coworkers and corporate office was nice." ((in 9 reviews)); "Seemed like a good work environment" ((in 8 reviews))

What are the cons of working at Gerber Collision & Glass according to real employee reviews?

"Upper management is VERY POOR" ((in 38 reviews)); "Long hours and expectation to work 6 days a week." ((in 18 reviews)); "Highly stressful environment and allows insurance companies to control the shop." ((in 12 reviews)); "Poor leadership dictates the flow of cars coming in and our of the shop aka effects your weekly pay." ((in 11 reviews)); "Of course I took it, as I figured I would prove myself, and then be given an opportunity closer to home and my family of 5. A couple of Market Managers in, and a year and a half later, 3 positions opened up, I applied for all, never even got a response, as the new Market Manager filled all 3 with his friends from prior employment. 2 years in, I am offered the largest shop in the market, 3 miles from home, but it is a known "problem" shop." ((in 10 reviews))

What are the top reviewed Gerber Collision & Glass locations?

Chicago , Elmhurst , Schaumburg , Atlanta , Fort Wayne , Orlando , Rochester , Denver , Seattle , Columbia , Raleigh , Portland , Tampa , Aurora , Muskegon , Fayetteville , Indianapolis , Cincinnati , Escondido , Las Vegas , Fort Myers , Jacksonville , Glenview , Skokie , New York , Chandler , Clawson , Clinton Township , Detroit , Kalamazoo

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Gerber Collision & Glass

Part of Boyd Group

Gerber Collision & Glass reviews

2.5

28% would recommend to a friend

(517 total reviews)

Brian Kaner

18% approve of CEO

29% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.6

Compensation and benefits

2.5

Work/Life balance

2.4

Career opportunities

2.2

Culture & values

2.0

Senior management

Gerber Collision & Glass has an employee rating of 2.5 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gerber Collision & Glass employee rating is 32% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

517 reviews

1.0

Jun 2, 2025

Collision Estimator Pay

Collision estimator

Recommend

CEO approval

Business Outlook

Pros

Commission can be pretty decent

Cons

Almost never hit sales amount needed for commission to take effect. If dont meet sales, they pay at minimum wage and then they draw that amount from next commission check if you get one. If you dont, then you keep "owing" to company.

Gerber Collision & Glass Response

Thank you for your candid feedback and for your long-term commitment to Gerber Collision & Glass. We’re genuinely sorry to hear that your experience with the current pay structure has been frustrating, especially after many years with the company. We understand how important fair and motivating compensation is, particularly in commission-based roles. Your comments on estimator pay and retention are being heard—we are actively evaluating compensation models and appreciate input from team members like you who are on the front lines. We value your insight and passion, and we’ll be sharing this feedback with our leadership team as we continue working toward solutions that better support our people.

1.0

Jun 2, 2025

Toxic Work Environment with No Real Support

Senior estimator

Recommend

CEO approval

Business Outlook

Pros

Some of the fellow employees were genuinely good people trying their best. Occasionally had opportunities to learn through hands-on experience. N/A N/A N/A

Cons

Extremely poor management — constant turnover and lack of leadership. Numerous labor violations and overworked employees, especially in California. Empty promises regarding promotions, pay, and support. No protection for employees who speak up — retaliation is real. Currently involved in an ongoing class action lawsuit, which says a lot.

Gerber Collision & Glass Response

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and that you felt unsupported during your time at Gerber. While we’re glad you had some positive learning opportunities and connected with dedicated teammates, we take allegations of mismanagement, labor concerns, and retaliation very seriously. Creating a respectful and fair work environment is a priority for us, and feedback like yours highlights areas where we must continue improving. We are committed to compliance, accountability, and building stronger leadership at every level. We appreciate your honesty and wish you all the best in your future endeavors.

5.0

May 11, 2025

Best job of my life

Estimator

Recommend

CEO approval

Business Outlook

Pros

High pay and a good work environment

Cons

None best collision shop ever

Gerber Collision & Glass Response

Wow—thank you for the incredible feedback! It’s amazing to hear that your role with us has been such a great fit. High pay, a strong work environment, and long-term team members like you are what help make Gerber what it is. We truly appreciate your dedication and are lucky to have you with us.

Viewing 28 - 30 of 517 Reviews

Jobs at Gerber Collision & Glass

Collision Repair Auto Body Technician

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Collision Estimator Pay

Toxic Work Environment with No Real Support

Best job of my life

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