Jan 15, 2025
GetInsured Response
1yThank you for your response! We appriceate the feedback.
GetInsured reviews
49% would recommend to a friend
Chini Krishnan
68% approve of CEO
46% positive business outlook
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GetInsured has an employee rating of 3.1 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GetInsured employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
Reviews by job title
280 reviews
Jan 14, 2025
GetInsured Response
1yThank you for sharing your feedback. Since the Open Enrollment period is limited, our business naturally follows a seasonal cycle. To meet the higher call center demands during the fall and winter, we rely on a seasonal workforce. Unfortunately, this also means there’s a ramp-down period after enrollment ends. This seasonal nature is common in industries requiring customer service during peak periods. High-performing agents are also considered for permanent roles based on business needs and/or high performing agents can return next open enrollment period.
We are incredibly grateful for the hard work and dedication of all our team members, seasonal and permanent alike, in helping consumers navigate their health care options. From this review it looks like you're still employed in the contact center, so I would encourage you to speak with your manager about your concerns, as we have an open door policy.
Jan 8, 2025
GetInsured Response
1yThank you for sharing your feedback. As a business aligned with the Open Enrollment period, our operations naturally follow a seasonal cycle. This is why many roles are temporary, a point we make clear during the hiring process. This model is common in industries with fluctuating demand, and our approach allows us to efficiently meet the needs of our clients during peak periods. High-performing agents are also considered for permanent roles based on business needs.
We offer competitive compensation for our seasonal agents, which includes a strong base hourly rate along with opportunities for bonuses, ensuring that our team members are rewarded for their hard work.
Regarding your comment about denying customers coverage, it’s important to clarify that under the Affordable Care Act, individuals cannot be denied coverage as long as they enroll during the appropriate periods. Our systems are robust, as evidenced by the record-breaking enrollment numbers achieved by our clients year after year and consumers are not denied coverage.
All of that being said, if you are still a current employee as it's noted above, I hope you take the time to address your concerns with your manager, as we have an open door policy.
