GetInsured reviews

3.1

49% would recommend to a friend

(280 total reviews)

Chini Krishnan

68% approve of CEO

46% positive business outlook

GetInsured has an employee rating of 3.1 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GetInsured employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

280 reviews
2.0
Dec 30, 2024
Recommend
CEO approval
Business Outlook

Pros

My direct supervisors were wonderful to work with. The pay is somewhat decent. Fellow employees were kind and supportive.

Cons

The company laid off at least 200 people with zero notice and showed very little compassion if any. Communication between higher-ups in the company is non-existent, in turn, the lower-level employees are told new information immediately before it is implemented.

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GetInsured Response
1y
Thank you for sharing your feedback. We truly appreciate when employees and former employees take the time to share their thoughts—it helps us grow as a company. Helping customers enroll in a health plan that fits their needs and budget is at the heart of what we do at GetInsured. Since the Open Enrollment Period is limited, our business naturally follows a seasonal cycle. To meet the higher call center demands during the fall and winter, we rely on a seasonal workforce. Unfortunately, this also means there’s a ramp-down period after enrollment ends. This seasonal nature is common in industries requiring customer service during peak periods. We aim to be transparent with our seasonal agents, ensuring they understand from the start that their roles are contract-based and conclude after Open Enrollment. All seasonal employees in this cycle were provided 60 days' notice about the conclusion of their roles. That said, we’re proud to offer industry-competitive compensation for our seasonal agents, which includes a strong base hourly rate plus commissions. Additionally, high-performing agents are considered for permanent roles depending on company needs. We are incredibly grateful for the hard work and dedication of all our team members, seasonal and permanent alike, in helping consumers navigate their healthcare options. For those transitioning from GetInsured, we thank you for your contributions and wish you all the best in your future endeavors.
3.0
Dec 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice Leaders Decent Training WFH

Cons

A lot of changes and updates Horrible QA Low Pay

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GetInsured Response
1y
Thank you for your feedback! We’re glad you appreciated the training and the flexibility of working from home. We understand that frequent updates can be challenging, but they’re essential to ensuring accuracy and the best experience for both employees and customers. Our Quality Assurance process is designed to support continuous improvement, and we’re always looking for ways to enhance it. We also strive to offer competitive compensation and opportunities for growth. We appreciate your time with us and your insights as we continue to improve!
1.0
Dec 14, 2024
Recommend
CEO approval
Business Outlook

Pros

The ability to work from home.

Cons

No Loyalty Nepotism Management that doesn't know enough about the accounts they service

Viewing 73 - 75 of 280 Reviews

Glassdoor has 316 GetInsured reviews submitted anonymously by GetInsured employees. Read employee reviews and ratings on Glassdoor to decide if GetInsured is right for you.