Item: GetInsured
Rating: 5
Author: Current employee - Customer Service Representative

Question 1

Is GetInsured a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at GetInsured have rated their employer with 2.9 out of 5 stars in 103 Glassdoor reviews. This is a lower than average score with the overall rating of GetInsured employees being 3.1 out of 5 stars. Search open Customer Service (CSR) Jobs at GetInsured now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at GetInsured.

Question 2

Does GetInsured pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at GetInsured with 2.4 out of 5 stars based on 103 anonymously submitted employee reviews. This is 11.8% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at GetInsured.

Question 3

How happy are Customer Service (CSR) professionals working at GetInsured?

Accepted Answer

39% of Customer Service (CSR) employees at GetInsured would recommend their employer to a friend. This rating has decreased by 14% in the past 12 months. Customer Service (CSR) professionals have also rated GetInsured with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.0 rating for culture and values and 2.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at GetInsured?

Accepted Answer

Customer Service Representative (66), Customer Service Representative (CSR) (49), Insurance Agent (7), Team Lead (6), Sales (5), Sales Agent (5), Insurance Sales Agent (4), Call Center Representative (3), Senior Software Engineer (3), Call Center Supervisor (2), Custer Service Representative (2), Customer Service (2), Customer Service Representative II (2), Director of Engineering (2), Engineer (2)

Question 5

What are the pros of working at GetInsured according to real employee reviews?

Accepted Answer

"Work from home is nice, equipment provided is good." ((in 21 reviews)); "Benefits are Excellent as well." ((in 17 reviews)); "Provided great training with different levels and tests to make sure all reps had the knowledge to provide service to customers calling in." ((in 13 reviews)); "Met some great coworkers." ((in 9 reviews)); "I did enjoy the team that I was working with." ((in 6 reviews))

Question 6

What are the cons of working at GetInsured according to real employee reviews?

Accepted Answer

"Low pay but had some bonuses with performance" ((in 27 reviews)); "Management is aggressive in luring new customers leaving behind old clients dissatisfied." ((in 23 reviews)); "All of this is due to upper management relying completely on the word of three of the most unethical figures I've ever worked with in my career." ((in 13 reviews)); "Favoritism is rampant." ((in 9 reviews)); "Poor communication and Poor organization through the company." ((in 7 reviews))

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