Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      GetInsured

      Is this your company?

      GetInsured reviews

      3.1

      49% would recommend to a friend

      (280 total reviews)

      Chini Krishnan

      68% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      GetInsured has an employee rating of 3.1 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GetInsured employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      280 reviews
      2.0
      Dec 21, 2020

      Customer Service Representative

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO Accrual starts once yo begin the job. Equipment provided. Okay Training Online chatting

      Cons

      Training did not consist of broker information Was given a set schedule (9am-6am) but we made to start at 7:30am with no prior notice. Team leads know just about as anyone else and are just relaying messages to the Supervisor ( we could do that ourselves) Website issues are extreme and your expected to try the 10+ workarounds till something worked.

      avatar
      GetInsured Response
      5y
      Thank you for taking the time to share your thoughts on working at GetInsured. You’re part of one of our newest client teams — that’s exciting! Kudos to you for being part of our first ever all-remote team as part of our COVID-19 response. Depending on when you started and which project you are on (in your case it appears that you are on the Pennsylvania team). Not all Customer Service Representatives (CSRs) were initially intended to take broker calls; this was to be a specialized subset of CSRs. This is why it would not have been covered in your new hire training. As a result of broker call volumes, we had to pivot our direction some and additional training was provided by team leads. GetInsured as a whole prides itself of being nimble and able to adjust to changing circumstances; it’s a big part of our business in an ever-changing market. Please know that we have an open door policy and if you have any questions and/or concerns, you can always reach out to your manager. Your work is truly important and can help quite literally change lives. Thank you for all that you do to support our clients.
      4.0
      Dec 17, 2020

      Getinsured has reasonable pay

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company supplies the equipment for the customer service rep jobs. Training is very good.

      Cons

      Would be a great place if the offered benefits

      avatar
      GetInsured Response
      5y
      Thank you for taking the time to share your thoughts on working at GetInsured. We are also pleased to hear you felt the training was very good, especially given this year is a first as an all-remote team. As far as benefits, if you are a year-round full-time employee benefits are offered (which is a pretty standard practice). Please feel free to reach out to your manager if you have any questions regarding benefits.) Thanks again for your feedback!
      3.0
      Nov 24, 2020

      Working Remotely

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hours were great for remote working.

      Cons

      Training process wasn't the best

      avatar
      GetInsured Response
      5y
      Great to hear that you felt the hours were conducive to remote work. We are quite proud of how quickly the Consumer Assistance Center team was able to go remote when COVID-19 struck. As far as training, we use a very similar structure to that of most schools, in the sense that training is primarily lecture- and demonstration-based classroom sessions and then self-paced modules/assignments that build on the content taught in class. It is quite a thorough, blended experience. If a student has additional needs after the program, help is available. We do hope during your time at GetInsured you felt comfortable enough to address any concerns — training or otherwise — with your manager, since we have an open door policy. We wish you all the best in your future endeavors!
      Viewing 172 - 174 of 280 Reviews
      Related searches: GetInsured jobs | GetInsured salaries | GetInsured benefits | GetInsured interviews
      ReviewsGetInsured reviews

      Glassdoor has 316 GetInsured reviews submitted anonymously by GetInsured employees. Read employee reviews and ratings on Glassdoor to decide if GetInsured is right for you.