GitLab reviews

3.5

54% would recommend to a friend

(737 total reviews)

Bill Staples

39% approve of CEO

38% positive business outlook

GitLab has an employee rating of 3.5 out of 5 stars, based on 737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GitLab employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

737 reviews
2.0
Jul 27, 2023
Recommend
CEO approval
Business Outlook

Pros

-“Friends and Family Days” provide a companywide PTO day every month -Benefits are good aside from the “unlimited PTO” (read: no guaranteed days and doesn’t accrue) -Non-customer facing teams default to asynchronous (aka written) communication, rather than standing meetings -Good focus on documenting relevant work info (though updating and pruning this documentation could use improvement)

Cons

Many people seem to love working at GitLab, and the engineering culture seems great. However, my experience on a sales adjacent team with high turnover and higher expectations couldn’t have been more contrary to GitLab’s stated values. GitLab’s commitment to Diversity, Inclusion, and Belonging is very superficial. Sure Slackbot is programmed to nag users about their language and DIB is promoted for PR purposes, but actual team composition and dynamics often don’t reflect those values. At the time I left I was the only “underrepresented” team member in my functional group. I personally experienced blatant sexism when a sales rep failed to provide the context for a customer presentation and then complained about the content of my presentation in multiple conversations to everyone involved with that customer but me (unsurprisingly all men). I had to point out the sexist undercurrent in that situation to my inexperienced manager and was chastised for labeling it as sexist because the sales rep “probably didn’t intend it that way”, as though the intent is relevant to the outcome. Throughout my time at GitLab many team members, particularly those in the sales organization, treated me as though I were very junior despite the reality that I’m a mid-career professional who consistently exceeded expectations and had more DevOps, management, and customer success skills than were required for my role. When my manager abruptly left the functional group due to poor work-life balance and unreasonable expectations, leadership refused to even consider me despite that management role being the position that GitLab’s sourcing team had initially contacted me to interview for. I left for a broader leadership role in the same functional area at a Fortune 200 company several times larger than GitLab, so objectively I was more than qualified. The functional group that I left has been undermined with high turnover since its inception, but recent changes have only raised expectations on an already stressed, low morale team. Rather than an inclusive, asynch, great work-balance culture, I experienced sexism, daily internal meetings, and having to cover multiple workloads (due to turnover) for no additional compensation. Leaving GitLab is one of the best decisions I’ve ever made.

avatar
GitLab Response
2y
Thank you for taking the time to share your experience at GitLab. Please know that we take issues such as gender bias and equality very seriously and have escalated this feedback to our People Leadership Group. As an organization that includes Diversity, Inclusion & Belonging as part of our core company values we strive to ensure we’re building diverse teams and supporting members of underrepresented groups who work at GitLab. We’re sorry that your experience did not reflect that ambition.
1.0
May 1, 2023

Save yourself the headache- Just don't

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some nice perks, but that is just what they are. - Remote Work - Flexible Hours

Cons

- Struggling with change and having common agreement amongst leaders - Favoritism within leadership - Lack of culture and some of the other values, its in the handbook, but they are not lived in all teams. - Handbook may or not be updated - Only transparent when it's beneficial - Overworked teams that continue to have work piled on them - High Stress Environment

5.0
Aug 26, 2021

Async work is incredible

Recommend
CEO approval
Business Outlook

Pros

If you're coming from a more "traditional" workplace, working for GitLab is literally life-changing. You can work whenever you want, wherever you want. A lot of the annoyances involved with typical workplace culture are also not present: - No emails - Everything happens in GitLab and Slack - All meetings are optional - You can totally get away with skipping all of them if you wanted. Every meeting has an agenda document that everyone edits, and you can still participate even if you don't go. - No offices - Might be a con for some people, but I'm easily distracted and don't care for water cooler talk, so this is a big plus for me. There's a lot of encouragement to have "coffee chats" (social calls) with coworkers so that you still have that social aspect. - Stuff actually gets written down - Big peeve for me at previous workplaces where people would decide everything in meetings and never write anything thus leading to a culture of tribal knowledge. At GitLab you take a week off and not have to wonder what happened while you were gone.

Cons

Async does mean that communication has a longer turn around time. Patience and good writing skills required.

Viewing 43 - 45 of 737 Reviews

Glassdoor has 805 GitLab reviews submitted anonymously by GitLab employees. Read employee reviews and ratings on Glassdoor to decide if GitLab is right for you.