Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Sep 12, 2016
Recommend
CEO approval
Business Outlook

Pros

To be completely honest, it is hard for me to even begin with the pros because I absolutely love this company! We can start off with the culture...unbelievably positive! When I started I was new to the industry, the role, and, truthfully, had no idea what I was doing! Whether it is my manager, desk neighbor, or anyone in the entire org, EVERYONE is SO open to helping you! This company really goes above and beyond to make sure their employees work hard, and get rewarded for their efforts. The commission structure is great, salary is good, and the benefits are absolutely amazing. One of the components I love is the ability to work from home. While I do not take advantage of this because I love coming into the office to work, I was sick for three days of a week and my manager encouraged me to stay home. I decided to work from home and even then she was checking in to make sure I was getting enough rest and not over doing it. Going off of this, the work/life balance is great! If you are looking for great company culture, a CEO who actively engages with the entire organization, and a company you can grow with, Glassdoor is for you!

Cons

Distribution of accounts and duplicate accounts have been a small hiccup, but the changes made recently have really fixed this!

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Glassdoor Response
9y
I am really glad to hear your feedback and the fact that you made a great decision in joining Glassdoor! Keep up the great work and continue to provide feedback so we can continue to drive the culture that drove you to Glassdoor.
4.0
Aug 18, 2016
Recommend
CEO approval
Business Outlook

Pros

- We are maturing and now our presence in the market is getting more and more relevant. - It's easy to believe in the product's value so that makes it so much easier to sell. - When something isn't at it's best, I truly feel like management tries to make things right by us. - It goes without saying.. the people, the culture & the mission.

Cons

Like most companies, managers are reps that have been promoted. There is no established management track or training program. Managers seem to be glorified admins. These are smart people who need some direction and pass on knowledge to their team. More team coaching and less paper pushing.

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Glassdoor Response
9y
Thank you very much for your feedback! Continuing education is an area that we are looking to invest more over the coming year. We just completed a management training for all Sales and SDR managers in July to address the fact that we have a lot of new managers that have been promoted. The goal of this training is to drive improved coaching across the organization. Don't hesitate to follow up with your management team to see if you are seeing improvement in this area.
4.0
Aug 17, 2016
Recommend
CEO approval
Business Outlook

Pros

There was a lot of good that came out of working at GD. There was a strong culture that was clearly defined. Employees were treated extremely fairly, as you'd expect from a company that prides itself on transparency. I really liked the head of my department and my immediate manager. They each took the time to understand me as a person and shape the relationship to get the most out of me. Both of them were extremely good at what they did and enabled me to shape my path the way I wanted to. I got to work on a lot of great work and I will always think fondly of the actually core of what I did at GD. Because of my experience at GD, I've gained valuable tools that I will use for the rest of my career.

Cons

The whole time I worked at Glassdoor, it felt like I was in Pleasantville and things never felt exactly 'right'. The culture is strong and clearly defined, which is great if it aligns with you. The team is very so homogeneous, that I felt like I was on the outside looking in the whole time. The culture dominated by Tech/Sales Bros, Girls who like dogs/yoga, and lack of ethnic/cultural diversity really turned me off the whole time. The diversity is so poor that I couldn't help but feel like I stuck out like a sore thumb, which made it hard to last longer than I did at GD. Theres a lot of disconnect between the motivations of the teams and I felt that it added friction to every interaction I had. Whether it be product, sales, engineering, marketing, PR, everyone had their disparate goals and it created mini conflicts all the time. I think in order for GD to thrive, the goals need to converge and teams need to compliment each other rather than fight for resources.

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Glassdoor Response
9y
Building a culture that welcomes and celebrates differences across the board is key to a healthy organization. This is something our leadership team is very aware of and driving toward. I'd welcome your feedback on specific ways we could have done more for you as we work to ensure we're expanding our efforts. Thanks for the very constructive review.
Viewing 319 - 321 of 1,112 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.