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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.8

      66% would recommend to a friend

      (1,112 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      Jan 7, 2022

      Glassdoor Walks the Walk

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Glassdoor creates a positive environment for employees to learn and grow. From leaders to individual contributors, everyone at this organization contributes to a culture of positivity, moral fiber, and transparency. I've never seen an organization more committed to maintaining its values and constantly challenging the status quo in pursuit of improvement. Leadership is very receptive to feedback and criticism and is constantly attempting to better the workplace for employees and improve the value delivered to customers. Not only does Glassdoor's leadership pursue radical goals around transparency within the products they build, but also the Company holds itself accountable to those goals within the inner workings of the organization and its internal communication.

      Cons

      At any organization, there is always room for improvement. At Glassdoor, I find that the biggest challenge is breaking the historical organizational mold to adapt to the new demands of a growing business. I often believe that while the organization is succeeding, the internal departmental structure is a step behind the needs of the business. In many cases Glassdoor's team structure lags behind industry competitors in terms of investing in business intelligence and data analytics resources. It seems that the Company needs to shed some of the start-up level infrastructure mentalities and transform its internal data and insights model into a more mature organization. I feel that teams often have to remain scrappy to aggregate and analyze data in order to make informed decisions when there are tried and true tools and corporate structures that work well to solve these types of problems.

      avatar
      Glassdoor Response
      4y
      Thank you for this thoughtful feedback - I love the headline for this post, and might steal your line! Our mission is 'to help people everywhere find a job and a company they love', and that starts with our own employees. Your experience directly reflects our four core values - Transparency, GRIT, Innovation, and Good People - I'm so happy that you are on the team to help us continue to bring these to life. I agree wholeheartedly that we need to continue to adapt and respond to the changing demands of our business - especially as we pursue aggressive growth goals - and data is one of our most important enablers. In my time at Glassdoor, I've seen intentional efforts focused on improving data governance and infrastructure, but also acknowledge that we have more work to truly democratize data access. This is a huge focus for us moving forward and, as you've noted, we are always eager to hear feedback on where we can improve. Please reach out to Data@glassdoor.com with examples of where you / your team would benefit from more seamless access. Excited to have you on board for our growth journey ahead - it's going to be a fun one. Jon Hammer, VP Business Operations
      2.0
      Jul 15, 2020

      We rolled the dice

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Even by Glassdoor standards, there has been a lot of change in 2020. However, the mission is as strong as ever and for me, the most significant pro of working here is the people. I love the fact that I can work independently and the support for WFH has been awesome. We have a strong People team that has really come into its own during the pandemic. I fully support the new strategy shift and the drive for transparency. However, the pace of change is scary and dramatic. We've rolled the dice in a major way and I hope for all our sakes that it works out. You can't deny that there are some pretty bold changes kicking off right now.

      Cons

      Unfortunately, while I have had a good run, I fear that post-restructure I am running out of road. It wasn't Glassdoor's fault that COVID-19 came along and I believe senior management acted in the best interests of the company in letting 30% of the workforce go. Some of those people will be sorely missed, others, not so much. However, this has had a dramatic affect on my day-to-day role and the outlook for my development and progression is not good right now. I hope this situation changes, and you can never tell what is around the corner, but right now my scope is severely limited. I wish I wasn't facing this situation, but I just can't see how to haul myself out of it and there is no magic wand for Glassdoor to wave. It is gut-wrenching.

      avatar
      Glassdoor Response
      5y
      Thank you for your review. I agree, the People Team has done a great job supporting our employees, especially as we navigate working from home during COVID-19. Unfortunately, the pandemic and the economic crisis that came with it had a drastic impact on our business, which forced us to make some really difficult decisions. I’m truly sorry we were in a position to have to say goodbye to so many talented individuals. It's always our hope to set everyone up to succeed and ensure everyone has a clear understanding of our company strategy. We'll be very focused in the coming weeks and months to do our best to support our teams through these changes. Thank you again for sharing your feedback. Christian CEO, Glassdoor
      2.0
      Jun 16, 2020

      Overpriced hard product to sell

      Sdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office and the people are friendly.

      Cons

      - Extremely high targets which are completely unreachable (people often end up cheating the system in order to hit targets - this cycle never ends) - The product itself is over priced and completely dated - Management wont allow anyone on the team to speak their minds and challenge them, if you do you're branded as "negative". - On boarding and training is far too short and condensed despite the sheer amount of new tools/systems one has to learn. - Lack of communication between upper management often led to confusion and distrust within the team as guidance was not always clear. - Work life balance is extremely poor, many SDR's were working overtime and on holidays to reach targets and push out massive amounts of volume to reach ridiculously high weekly KPI's set out by managers. - One of the lowest paying sales job compared with other Tech startups in Dublin right now.

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      ReviewsGlassdoor reviews

      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.