Is Glassdoor a good company to work for?

Glassdoor has an overall rating of 3.8 out of 5, based on over 1,268 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 66% of employees would recommend working at Glassdoor to a friend and 38% have a positive outlook for the business. The best reviews about Glassdoor have been left by employees working as Analyst , Employer Branding Specialist and Account Manager .

Does Glassdoor pay their employees well?

According to anonymously submitted Glassdoor reviews, Glassdoor employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Glassdoor. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Glassdoor?

66% of Glassdoor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Glassdoor 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Glassdoor?

Account Executive (74) , Sales (52) , Customer Success Manager (46) , Software Engineer (35) , Account Manager (32) , Senior Account Executive (27) , Sales Development Representative (26) , Enterprise Account Executive (24) , Senior Software Engineer (23) , Marketing (16) , Employer Branding Specialist (15) , Intern (14) , Analyst (12) , Enterprise Account Manager (12) , Director (11)

What are the pros of working at Glassdoor according to real employee reviews?

"Glassdoor walks the walk and talks the talk in terms of hiring truly great people." ((in 218 reviews)); "Benefits are great!" ((in 113 reviews)); "Great work life balance!" ((in 61 reviews)); "Glassdoor was a great place to work, but leadership made poor decisions around the direction of the products." ((in 57 reviews)); "I was lucky with a great manager (not true for everyone :( )" ((in 44 reviews))

What are the cons of working at Glassdoor according to real employee reviews?

"The biggest con for me is the low salaries" ((in 17 reviews)); "Management training needed: sales management would welcome additional training" ((in 14 reviews)); "Lack of diversity." ((in 8 reviews)); "Leadership only pretends to be transparent and supportive, favoritism, lots of turnover, poor communication between departments makes your work harder than it has to be, babysitting and making sure other people do their job right, passive" ((in 4 reviews)); "2. Top management is trying to do a good thing and raise a problem of diversity and inclusion, but it feels like there is more concentration on hire new people instead of making a place comfortable for existing one" ((in 3 reviews))

What are employees saying about Glassdoor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Glassdoor layoffs and their outlook for job security at Glassdoor in 2026.

What are the top reviewed Glassdoor locations?

Mill Valley , Chicago , San Francisco , Sausalito , New York , Los Angeles , Austin , Atlanta , Canton , San Diego , Green , Uniontown , Seattle , Phoenix , Dallas , North Canton , Denver , Calabasas , Caldwell , Orem , Richmond , Brooklyn , Krakow , Scottsdale , Ann Arbor , Rockford , Tulsa , Washington , Earth , Round Rock

Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)

Owen Humphries

84% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,112 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews

5.0

May 26, 2024

Great Place for Carrier &Learning

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pros The benefits are incredible—truly outstanding! The managers and direct reports are fantastic, and the company culture is the best I've ever experienced. Everyone, even across different functions, works diligently to ensure things are done right without cutting corners. There's also a great work/life balance. I really appreciate our leadership team and their openness to changes. Despite many changes in my first year here, I've always felt supported. The company genuinely wants you to succeed in every way and cares about you both personally and professionally.

Cons

Cons I can't say there are any 'cons' for Glassdoor specifically. Naturally, given the economic climate, there are changes; the way they go about it is constructive in my very strong opinion. At the end of the day, I trust that leadership cares about us, and provides us as much transparency as they possibly can. They really stand by their values and mission and that means a lot to me, and makes the company more credible in my eyes.

Glassdoor Response

2y

Hi there! Thanks for taking the time to share your positive experience working here. I'm a strong believer that learning is the foundation of growth for all of us individually and collectively as a business so I'm glad to hear that you've felt Glassdoor is a place where you can learn and grow. I'm the first to admit we don't always get it right - but our commitment to transparency applies to shining a light on our mis-steps as well as our successes. Excited to see you continue to thrive and grow here at Glassdoor as we work together to make #worklife better! - Owen Humphries, Chief Operating Officer

5.0

Apr 29, 2024

Transparency is amazing

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Love how transparent Glassdoor's culture is. You can truly be your authentic self at work.

Cons

Difficult to disconnect from work even when on PTO as the work keeps piling on. Making me feel overwhelmed at times.

Glassdoor Response

2y

Thank you so much for taking the time to leave your feedback. As a former leader of one of our employee resource groups and someone who prioritizes a diverse and inclusive workplace myself, I love to hear that you feel you can truly be your authentic self here. I also take your feedback about heavy workloads to heart. We’re actively working on ways to rebalance books, simplify tasks and processes and automate where we can: these are core focuses of our plan this year. We hope that it will leave you feeling less overwhelmed every day (and easier for folks to provide coverage if you want to take advantage of our open PTO policy, too). I’d also add that I am encouraged by the People (HR) Team’s continued focus on our “Remote Evolution” since they are always looking at ways for us to have a strong work-life balance as we work from home. If there is anything else you would like to share, please don’t hesitate to reach out to me directly! - Andrea Johnson, Director of Customer Success

5.0

Dec 1, 2023

A great place to work!

Sr enablement specialist

Recommend

CEO approval

Business Outlook

Pros

Progression Opportunities Great Leaders Unlimited PTO

Cons

Short-staffed at times post riff

Glassdoor Response

2y

We appreciate you leaving us a review. I completely agree, Glassdoor is a wonderful place to work, supported by great leaders. Transparency is a core value of our organization and it is a special thing to see this value woven into all our processes and demonstrated by leadership each day. Thank you for also being transparent in your feedback and for your hard work this past year. We appreciate you and everything that you do for Glassdoor! - Britney, TA Partner

Viewing 1015 - 1017 of 1,112 Reviews

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Machine Learning Engineer

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Great Place for Carrier &Learning

Transparency is amazing

A great place to work!

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