Is Glassdoor a good company to work for?

Glassdoor has an overall rating of 3.8 out of 5, based on over 1,268 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 66% of employees would recommend working at Glassdoor to a friend and 38% have a positive outlook for the business. The best reviews about Glassdoor have been left by employees working as Analyst , Employer Branding Specialist and Account Manager .

Does Glassdoor pay their employees well?

According to anonymously submitted Glassdoor reviews, Glassdoor employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Glassdoor. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Glassdoor?

66% of Glassdoor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Glassdoor 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Glassdoor?

Account Executive (74) , Sales (52) , Customer Success Manager (46) , Software Engineer (35) , Account Manager (32) , Senior Account Executive (27) , Sales Development Representative (26) , Enterprise Account Executive (24) , Senior Software Engineer (23) , Marketing (16) , Employer Branding Specialist (15) , Intern (14) , Analyst (12) , Enterprise Account Manager (12) , Director (11)

What are the pros of working at Glassdoor according to real employee reviews?

"My teammates were really great people and did a lot to help me get up and running." ((in 220 reviews)); "Benefits are great as well" ((in 95 reviews)); "Great work life balance!" ((in 63 reviews)); "Glassdoor was a great place to work, but leadership made poor decisions around the direction of the products." ((in 54 reviews)); "I was lucky with a great manager (not true for everyone :( )" ((in 48 reviews))

What are the cons of working at Glassdoor according to real employee reviews?

"From being acquired to massive layoffs and new organizational partnerships has created a significant challenge." ((in 39 reviews)); "Decisions are made by the few at the top while others are left to manage the day to day with low pay and very low team morale everywhere." ((in 27 reviews)); "The biggest con for me is the low salaries" ((in 18 reviews)); "Training is also crammed in some days and slower others, this can be overwhelming at times." ((in 11 reviews)); "Lack of diversity." ((in 9 reviews))

What are employees saying about Glassdoor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Glassdoor layoffs and their outlook for job security at Glassdoor in 2026.

What are the top reviewed Glassdoor locations?

Mill Valley , Chicago , San Francisco , Sausalito , New York , Los Angeles , Austin , Atlanta , Canton , San Diego , Green , Uniontown , Seattle , Phoenix , Dallas , North Canton , Denver , Calabasas , Caldwell , Orem , Richmond , Brooklyn , Krakow , Scottsdale , Ann Arbor , Rockford , Tulsa , Washington , Earth , Round Rock

Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)

Owen Humphries

84% approve of CEO

38% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.1

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Dec 15, 2017

Culture Clash

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice office and smart people

Cons

Within the last year managers and leaders were hired who don’t fit culturally. Now solid people who have supported the organization over several years are making plans to leave. Morale is low.

Glassdoor Response

8y

Thank your for taking the time to share your thoughts about Glassdoor. We appreciate the feedback. We will take your feedback seriously and make sure we continue with trying to find the best people that fit well within the Glassdoor culture. Company culture is something that always changes as we grow, however it is our values that we strive to maintain. Please also check in with your manager or HR about this, so we can learn more from your feedback.

5.0

Feb 28, 2017

Hallelujah!!!!!!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Leadership is clearly listening to us! If I had been writing this review even just a few days ago, I would not have much to write in this section. However, due to recent announcements of the departure of senior Customer Success leadership I'm realizing that we have not been screaming into a void. Robert and others are listening to us and understand that our toxic and tyrannical senior leader needed to be replaced if we are to ever recover from a hard 2016. I have renewed faith in the organization and am confident that we will "feel the wind at our backs" once again (to quote Robert from an all-hands late last year). Full disclosure: I had a full schedule of interviews this week that I can now cancel with a smile on my face, as I am optimistic that with these organization changes and a key blocker removed from the equation, we can mature into an amazing company.

Cons

I could write a novel detailing the intimidation tactics that many of us endured from former department leadership, but with recent developments considered I have nothing to say other than that I'm excited to stay at Glassdoor!!

Glassdoor Response

9y

Thanks for sharing this feedback, and I’m truly glad to hear Glassdoor is the right place for you. Change is never easy, but we continue to move forward in exciting times. We wish everyone who departs our company the very best. I’m incredibly excited about this team and our prospects and look forward to getting to know everyone better. -Christian

4.0

Dec 17, 2014

Great start for a sales career!

Account executive

Recommend

CEO approval

Business Outlook

Pros

Amazing company culture, they genuinely care about the whole team and encourage collaboration. There was also a good amount of training right after being hired and then weekly as well.

Cons

The sales organization has grown quickly in 2014, however, they still have not adjusted for a distribution of accounts with appropriate quotas to represent the amount of opportunity in each area.

Viewing 127 - 129 of 1,112 Reviews

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Ratings by category

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Reviews by job title

Culture Clash

Hallelujah!!!!!!

Great start for a sales career!

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