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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.8

      66% would recommend to a friend

      (1,112 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Feb 8, 2017

      Proud to work here

      Data science
      Recommend
      CEO approval
      Business Outlook

      Pros

      Glassdoor is the best place I’ve worked at, and I’m honored to work for a product that seems universally loved, by friends or strangers on the street. We mean it when we say integrity is a core value. For example, we have one consistent standard to how we approve or reject reviews, regardless of whether an employer is a client or not. Internally, through EQ training and leadership culture, we emphasize open communication and feedback. There are many smart people in the tech industry, but the people here are also generally the most caring co-workers I’ve had, and I think it’s related to our product and mission. Also, I love working with the data science team, and hope that we will remain friends beyond our time at Glassdoor. I’m a big fan of the CEO’s decision to focus more this year, and I’m optimistic about the strategy. I also like the recent attention to listening to and understanding our users. In the past it had felt like users were mainly traffic numbers. Work-life balance is respected. We have options for work from home and flexible hours. Some people work nights and weekends, but often this is self-driven. We still have much upside to incorporating data science into more of our product, especially since we have so much data to work with.

      Cons

      There have been several re-orgs in the Data Science & Analytics teams - the most recent one splits us into Decision Science and Machine Learning groups. Re-orgs are probably common for a growing company our small size, but it takes some adjustment, e.g. how our career paths here change with them. Though he will still work with us, the VP of Data Science is leaving data science to lead product and strategy here. This is a big win for the company, but a loss for our team. He has been a big force in mentoring and inspiration, working closely with us from whiteboarding ideas and formulas to providing feedback on even our detailed work. Some departments are more title inflated and heirarchical, and information can be lost in communication across layers or across teams, causing people working on the ground to hear about them late and feel like they have little say. We are in the early stages of using big data processing technology in data science, and still figuring this out.

      avatar
      Glassdoor Response
      9y
      I am glad to hear that that you feel rewarded to work at Glassdoor. Our culture and mission is what makes it special for me too, and I am so happy to hear that you have built life-long relationships within the Data Science team. I hear you on the most recent re-org. I know it can be distracting in the short term, but it sets us up perfectly to make an outsized impact on the company. In my new Product role; I'll drive to make Machine Learning more integral to Product. This is going to require lots of rapid and deep innovation on ML, which the new org structure will allow for. Personally, I see myself working as closely with Data Science as ever before. Look, data is core to Glassdoor, and I will absolutely continue to mentor, guide and help develop the team. -Vikas
      5.0
      Jan 31, 2017

      Loving it at Glassdoor.

      Ios engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management has a clear and realistic vision is focused on what really matters and is able to punt on the things that don't meet that bar.

      Cons

      Nothing yet! I started three months ago and really like the environment we can bring our dogs, take a kayak at lunch and there is an on site gym.

      avatar
      Glassdoor Response
      9y
      We're glad you're here! You’re in great company with some of the best engineering minds in the business. As you get settled in, please feel free to pass along additional feedback to your manager. We really value this across teams.
      4.0
      Oct 7, 2015

      Growing Pains

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership - Every time you hear our CEO (Robert Hohman) speak you know he passionately believes in our mission and truly cares about employees at Glassdoor. His leadership is what makes GD tick. He practices what he preaches and is as transparent as can be with where the company is heading and what he believes are our biggest challenges are. I have never worked for an organization with a leader as visible and truly committed to the cause as Robert. Colleagues - There are a lot of great people at GD. Since my first day here, people have been extremely friendly and welcoming. Benefits - What you would expect from top tech company in Bay Area.

      Cons

      Really feels like we are in that awkward in-between stage as a growing company. I definitely don't feel as confident about the business as I did at the beginning of 2015. We have also seen a lot of really great, smart sales people leave the org over the last 6 months and that can be disconcerting for the team. Another challenge is we are first and foremost a consumer site with a mission dedicated to serve job seekers. This doesn't translate as well to our offerings to employers. We regularly work with clients who feel like we are blackmailing them or that GD is a "necessary evil" because of the employee reviews. These can be really hard objections to overcome because we have no control over content. I also think our B2B products are not great. We have not seen anything innovative come through development this year and it feels like the products we do sell are not any different than what our competitors are doing. Results for clients vary greatly and we need to stop selling ourselves as a complete recruiting tool - we do branding really well (soft ROI), but are very inconsistent in helping get direct hires.

      avatar
      Glassdoor Response
      10y
      Thank you so much for your review. Feedback is so crucial to our business, your comments have gone a long way internally! First, we want to thank you for the kind words about Bob, GD benefits and your colleagues. We strive to make work fun, and the people and culture are a huge part of that. Secondly, we want to thank you for the developmental feedback. Yes, you are right, we do have growing pains here! As we bring people on, we try our absolute best to thoroughly vet all new hires, including managers. We hope to keep making improvements to the interview process. Also, we are constantly tweaking product delivery, messaging, and positioning. Your feedback in regards to client performance can help us do better! Please keep sharing. Finally, I invite you to reach out to me or any other member of our leadership internally. :-) Stephanie Jenkins, Director of Account Management
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      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.