Go Rentals reviews

2.5

36% would recommend to a friend

(117 total reviews)
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Kaye Gitibin

71% approve of CEO

30% positive business outlook

Go Rentals has an employee rating of 2.5 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Go Rentals employee rating is 30% below average for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

117 reviews
5.0
Aug 23, 2017

Happy Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Go Rentals truly is a 5-Star Company! Not only does Go Rentals provide 5-Star service to their guests, the company works to provide a 5-Star company culture. What stands out to me is the family atmosphere and the genuine friendliness of its management and team members. Although I have only been a part of the Go Rentals team for a short time, I can say without hesitation that their focus is on providing their guests the very best experiences. As an employee, I have enjoyed the honing of my own skills through fantastic training from on the job to their corporate sponsored training. It was amazing to participate in the corporate training, the flew 20+ new employees to a 4/5 Star hotel for a week, provided meals, transportation and an experience I will never forget. I am also impressed with their management training and growth opportunities. I hope to be able to move into management. The other great thing is that offices that are seasonal, like mine, instead of terminating people they send them to other locations across the country, locations that are busy and need help. What a great idea - and how fun it is as they provide travel and hotel stay in nice locations. One of my peers told me about her experience flying from Florida to Southern California. The company put her up at a condo just steps from the most beautiful beach -shared by the famous Ritz Carlton no less. She stays for three months last year and aside from the travel, the training experience was great too. All in all, I am so glad to work at such a great company and can highly recommend it to anyone looking for a new job. Although working in the rental car field wasn't my life's aspiration, I am blown away by Go Rentals - its definitely not a rental car company - its a luxury car experience. Oh, and did I mention how amazing it is to drive up to a G550 jet to deliver a Bentley or Ferrari? I bet you can imagine the amazing guests we meet too!

Cons

So far, the only con about working at Go Rentals is the lingo... it took me forever to learn plane tail numbers and adjust to military time. Their locations are known by airport codes, and you have really got to know them all. I think more training on the make and models of the vehicles and their bells and whistles would be good too. Sitting in a Bently or Porsche for the first time is a little intimidating but to have to explain to a guest all the ins and outs of our cars can be scary too! You don't want to miss a step, and if you don't know the car, it's hard to explain the navigation systems, etc.

1.0
Aug 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Good hours of operations, Good clientele, good benefits, good industry, good coworkers, low wear and tear for the vehicles, Guest return the car in fairly clean

Cons

Unsafe, hostile work environment created by management , very uncomfortable, low pay commission structure, very small work space, management is very bipolar, they diminish the employees. Every person that get a job end up quitting because of it, turn over es ridiculously high and the corporate don't care or they just look the other way.

5.0
Jul 20, 2017

Excellent opportunity

Recommend
CEO approval
Business Outlook

Pros

Go Rentals is a wonderful company to work for! Get your foot in the door with the exciting aviation world while learning how to provide exceptional customer service that is second to none. You get from the company what you put in; work hard and put in your time and your paychecks will reflect it. There is so much room for growth and an abundance of travel opportunities if you are a dedicated team member. I worked in Scottsdale with an amazing team of colleagues, leaders and partners who taught me the foundation of success in customer service, which I continue to utilize throughout current career. I still catch myself saying “Absolutely” and “My Pleasure” and you will too!

Cons

Be flexible with your hours! Season is the most fun time of the year, but will require some longer evenings.

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Go Rentals Response
8y
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Glassdoor has 121 Go Rentals reviews submitted anonymously by Go Rentals employees. Read employee reviews and ratings on Glassdoor to decide if Go Rentals is right for you.