Great Product, Toxic Culture - Leadership Issues Make It a Hard Place to Stay
Pros
* Gong has an amazing product that delivers real value to customers. * Some smart, passionate individual contributors doing their best despite the environment. * Brand recognition is strong in the sales tech space.
Cons
Toxic, blame shifting culture: Leadership is not transparent, and bad behavior is tolerated at the top. Lack of leadership accountability: The VP of Enablement avoided conflict, failed to define roles, and let dysfunction fester across old and new team members. No swimlanes: No clear expectations for who owns what, leading to chaos and burnout. Churn-and-burn sales culture: Sales is purely about hitting your number, with no focus on developing talent or supporting reps long term. High turnover: So many talented people left because they were set up to fail. Disappointing leadership: Poor management alignment across Sales, Enablement, and Ops, and no support for building a sustainable culture.