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      Gong

      Engaged Employer

      Gong reviews

      4.4

      91% would recommend to a friend

      (515 total reviews)
      avatar

      Amit Bendov

      98% approve of CEO

      91% positive business outlook

      Ratings by demographic groups

      Gong has an employee rating of 4.4 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      515 reviews
      5.0
      May 28, 2024

      NOC Engineer

      Noc engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid Work model Attractive salary Healthy work environment supportive management

      Cons

      fast paced, might not be for everyone

      avatar
      Gong Response
      2y
      Thank you for highlighting the positive aspects of our work environment, including the hybrid model, competitive compensation, supportive management, and healthy workplace culture. I'm glad these elements resonate with you. While our fast-paced nature may not suit everyone, we strive to maintain an engaging yet sustainable work experience for all Gongsters. Your feedback is valuable; thank you for sharing! - Suni Lobo
      4.0
      May 23, 2024

      Good company, poor management

      Senior technical writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits, good work/life balance.

      Cons

      Management did not provide timely feedback; erratic decision making processes.

      avatar
      Gong Response
      2y
      Thank you for sharing your perspective. I'm glad you appreciate our benefits and work/life balance, but it's disappointing to hear your sentiment on the lack of timely feedback and our decision-making processes. Transparency has always been a core tenant of our operating principles & I apologize if this hasn't been your experience. We value all feedback, and my door is always open if you'd like to discuss further. - Suni Lobo
      2.0
      May 15, 2024

      In Evolving with the times, Gong loses what made it great

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Really intelligent people - Great Product - Good benefits and pay

      Cons

      - New leadership seems more focus on throwing out changes that they are mandating the team to do than actually enabling them for success - Feedback and concerns fall on deaf ears, no one seems interested in what the field is going through - Asks and objectives change every other week, are always extremely urgent, and truly provide no value and there is little to no enablement for the CS team on accomplishing these asks - At the end of the day, we're providing worse service to our existing customers so that time, energy, and resources can all be spent on net new customers

      avatar
      Gong Response
      2y
      Thank you for your #NoSugar feedback. We're glad you value our intelligent team, great product, and competitive pay and benefits. However, reading your concerns about the new leadership's approach to change management, lack of enablement for the CS team, and deprioritization of existing customers was difficult. Creating Raving fans internally and externally has always been a top priority for Gong, and I'm sorry if that hasn't been your experience. We are committed to continuous improvement as we evolve and value your input, if you'd like to discuss further, please reach out directly. - Suni Lobo
      Viewing 115 - 117 of 515 Reviews
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      ReviewsGong reviews

      Glassdoor has 530 Gong reviews submitted anonymously by Gong employees. Read employee reviews and ratings on Glassdoor to decide if Gong is right for you.