Is Gong a good company to work for?

Gong has an overall rating of 4.4 out of 5, based on over 530 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 91% of employees would recommend working at Gong to a friend and 91% have a positive outlook for the business. The best reviews about Gong have been left by employees working as Sales , Sales Development Representative (SDR) and Account Executive .

Does Gong pay their employees well?

According to anonymously submitted Glassdoor reviews, Gong employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Gong. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Gong?

91% of Gong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gong 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Gong?

Sales Development Representative (SDR) (54) , Account Executive (44) , Sales Development Representative (20) , Sales (16) , Customer Success Manager (15) , Software Engineer (14) , Senior Software Engineer (13) , Enterprise Account Executive (9) , Sales Manager (9) , Customer Success Manager (CSM) (8) , Senior Account Executive (8) , Mid Market Account Executive (7) , SDR (7) , Commercial Account Executive (6) , Recruiter (6)

What are the pros of working at Gong according to real employee reviews?

"3 key things for me: 1. Culture and people: A great culture with super" ((in 78 reviews)); "Great people and team of professionals" ((in 76 reviews)); "Leadership is great and transparent." ((in 66 reviews)); "Awesome team culture." ((in 23 reviews)); "The leadership team is great and always open to new ideas" ((in 21 reviews))

What are the cons of working at Gong according to real employee reviews?

"The company is doing well so the business is fast paced, you should expect work life balance but any company growing this fast will be a lot of work." ((in 10 reviews)); "Poor management" ((in 10 reviews)); "Morale is low because we've moved from everyone crushing to reps scraping by to hit their numbers or not hit at all." ((in 7 reviews)); "Constant favoritism." ((in 5 reviews)); "Long hours, but what quickly growing company doesn't?" ((in 3 reviews))

What are employees saying about Gong layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gong layoffs and their outlook for job security at Gong in 2026.

What are the top reviewed Gong locations?

San Francisco , Atlanta , Chicago , New York , Lehi , San Diego , San Mateo , Dallas , Seattle , Salt Lake City , Austin , Los Angeles , New Brunswick , Virginia Beach , Tempe , Apex , Dayton , Encinitas , Greenbrae , Oakland , Palo Alto , San Jose , Portland , USAR Center , Israel

Gong reviews

4.4

91% would recommend to a friend

(515 total reviews)

Amit Bendov

98% approve of CEO

91% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Gong has an employee rating of 4.4 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

515 reviews

4.0

Feb 14, 2024

Great place

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great product, perks and people

Cons

In office policy 3 days per week and no pension

5.0

Feb 12, 2024

Great product. Great Culture and people

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

The culture: modest, smart and caring people Great leadership Product that customers love

Cons

None. Growing fast. Need more female leadership in business

Gong Response

2y

It was lovely to read your positive feedback about the modest, smart and caring people that work at Gong (I couldn't agree more :-)). We are always looking for areas where we can improve inclusion and belonging and value your insight. Thanks for being part of the team! - Suni Lobo (CPO)

3.0

Feb 2, 2024

Great product, challenging conditions as an employee

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

- Raving fans - Gong's product is top tier, loved by customers, and Product builds things based on customer feedback. - Teammates - Gong generally hires strong talent, and while a large portion of the company is fully remote, the bonds between teammates are still quite strong despite that. - CEO does a really nice job of being involved with customers and also building a community with employees (like if in town, he hosts a lunch or happy hour)

Cons

- Lack of diversity (especially at leadership) + women in leadership. Gong 2 years ago looked different from the Gong of today. With the new CRO coming onboard in mid-2023, the company revenue leaders are beginning to feel like more straight white men who come from Utah, and the culture and morale of the Revenue organization has turned - nobody feels energized or excited. - Lack of leader transparency: we've had many senior leaders turn over (whether by choice or by being pushed out) - it started in Sales, then moved to Customer Success and Ops, and both leaders and reps aside are being trimmed. - Changes in roles & responsibilities of Customer Success - more responsibilities, more involvement in the commercials, unclear if our compensation will actually increase - With quick product evolution comes the need to stay on top of the changes. - Lack of career progression: given the company is not growing as rapidly as it was in 2020 and 2021, many CS reps are stuck in roles for longer than they should be, unable to get promoted to a higher segment or even senior roles in their existing segment

Gong Response

2y

Thank you for sharing your feedback. It’s great to know that you appreciate the remote flexibility, sales training, and development. However, reading your feedback on your experience with culture, compensation, and management was challenging. We strive to support the entire team in reaching quota attainment and provide training from Enablement, & manager coaching during weekly 1:1s for development to help sellers thrive. If that hasn't been your experience, I apologize. If you want to discuss further, my door is always open. - Suni Lobo (CPO)

Viewing 139 - 141 of 515 Reviews

Jobs at Gong

Senior People Operations Specialist

People Analytics Manager

Director, Technical Accounting & Reporting

Senior Revenue Accountant

Compensation Director

Gong

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Great product. Great Culture and people

Great product, challenging conditions as an employee

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