Gong reviews

4.4

91% would recommend to a friend

(516 total reviews)
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Amit Bendov

98% approve of CEO

91% positive business outlook

Gong has an employee rating of 4.4 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

516 reviews
4.0
May 9, 2023

Highs and Lows but overall great

Recommend
CEO approval
Business Outlook

Pros

My team is the best. We have gone through our shares of ups and downs the past few months with the RIF and other economic woes but we have managed to stay positive and pull together as a team thanks to the TA Leadership

Cons

The RIF was hard on TA as almost 65% of our team has been cut. It was tough adjusting to being stretched a little more thin than normal and some different processes with no coordinators or sourcers, just us

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Gong Response
3y
Thanks for taking the time to write a review. I’m happy to hear that you have strong team camaraderie and you’ve felt supported by leadership, even during challenging times. We appreciate your constructive feedback and understand that the workforce reduction in February presented some difficulties. Similar to other companies, Gong wasn’t immune to the economic downturn, and we had to adjust our hiring and resource plans. Your input is valuable and will help leadership better understand how they can support you and your team moving forward. Please reach out if you’d like to discuss further. -Sandi Kochhar, CPO
1.0
May 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Great product. Second to none. Must have for companies who want to understand what’s happening across their customer interactions to be competitive and make intelligent decisions for their business.

Cons

Ever since the beginning of this fiscal year, Gong demoted the entire Mid-Market Team to a new segment that’s really SMB, and promoted the Senior Commercial Team to Mid-Market (the new SMB). The former mid-market team was abandoned and demoted. They’ve been slowly leaving Gong since.

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Gong Response
3y
Thanks for taking the time to provide your feedback. I was happy to read about your thoughts about our product (I 100% agree!). I’m sorry to hear that you feel the mid-market team was demoted. That’s not the case. In fact, the MM team has never been so important to Gong. We’re constantly listening to our teams to understand what’s working and what can be improved. In this case, we incorporated team feedback to improve MM lead volume, the TAM definition, and standardize our processes. There’s no doubt that any change can present challenges, but the overall feedback has been positive across the team. Feel free to reach out to me with any additional feedback. - Sandi Kochhar, CPO
5.0
Apr 27, 2023

Great Company!

Recommend
CEO approval
Business Outlook

Pros

Great Product, vision, & team.

Cons

No 401K matching is offered.

Viewing 184 - 186 of 516 Reviews

Glassdoor has 531 Gong reviews submitted anonymously by Gong employees. Read employee reviews and ratings on Glassdoor to decide if Gong is right for you.