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      Gong

      Engaged Employer

      Gong reviews

      4.4

      91% would recommend to a friend

      (516 total reviews)
      avatar

      Amit Bendov

      98% approve of CEO

      91% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.4

      Senior management

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Compensation and benefits

      4.1

      Career opportunities

      Gong has an employee rating of 4.4 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      516 reviews
      3.0
      Feb 16, 2023

      Once upon a time, a great company hired a new executive... and it went downhill from there

      Ae
      Recommend
      CEO approval
      Business Outlook

      Pros

      Product market fit. Most of the sales leadership team.

      Cons

      Hiring a new executive is like getting married. Hiring a new executive when the business was at triple-digit growth is like getting married in your prime age. Some red flags Gong failed to notice/act on early on. - Demands a noble title (or two) - Brings people from their previous company/network who don't execute (and rule from behind the desk) - Cries at company all hands. Cries at company events. Cries at company all hands again. - Yells at their teams - Favors people who say nothing but Yes to them Now Gong is finally rewinding the damages done in the last 1+ years. But the timing is inconvenient with the looming economic uncertainty. And repairing the damage to the culture could take a long time.

      avatar
      Gong Response
      3y
      Thanks for taking the time to share your feedback. I’m happy to hear you have had a positive experience with a majority of the sales leadership team and understand our unique product/market fit. While we have certainly undergone change over the past 6 months to adapt our business to the economic headwinds, I’m confident in the direction of our company, our executive leadership team, and the growing value our platform delivers to customers. Change is hard. I’m grateful for you – and for all Gongsters – for your willingness to adapt and help us deliver on our mission. Please contact me anytime at ryan.longfield@gong.io if you want to discuss. Ryan - CRO
      2.0
      Feb 13, 2023

      The Emperor has no Gong!

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gong has a competitive sales compensation structure, assuming you can close the business. AE's tend to be high caliber and well versed in consultative selling frameworks, which points to a strong interview and hiring bar. A few of the sales leaders (Jameson, Geller etc.) are very good at coaching and providing constructive feedback.

      Cons

      In the classic Anderson fairytale, the weavers tell the emperor that only those who are clever and competent can see his garment. But more important than the emperor's personal vanity are the townspeople's reaction: thunderous applause. Everyone enthusiastically affirms they see the clothes right up until a child's observation pierces the bubble of suspended belief. Gong's corporate story largely tracks with the fable. Leaders have cultivated a sycophantic culture that rewards and perpetuates delusions of grandeur. I have only heard glowing and unqualified endorsements from Gong's leadership that, among other things: the business is financially healthy; the tool is clearly superior to anything on the market; the 600% premium to alternatives is clearly justified; the AI engine is state of the art; the upward mobility track is a rocket ship. It took one down quarter (and likely a call from the general partners) for the entire delusion to pop like a balloon.

      avatar
      Gong Response
      3y
      I appreciate you taking the time to write a thoughtful review. It’s nice to read that you think our AEs are high caliber (I agree!) and you’ve had a good experience with our sales leaders. Needless to say, it was tough to hear your frustrations. While our business is not immune to the economic downturn and we’ve had to make very difficult decisions, we are financially healthy – we will grow this year and we’re adding hundreds of new customers every quarter – and, equally important, our platform has never been more relevant than today. #NoSugar is one of my favorite company operating principles. It’s all about transparency and candor. If you feel that our management team isn’t living up to those standards, please reach out to me at ryan.longfield@gong.io to discuss. I’m here to listen and help with your concerns. Ryan - CRO
      5.0
      Feb 12, 2023

      Great place to work

      Finance director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enjoy working with top talent

      Cons

      Challenging environment to work in

      Viewing 220 - 222 of 516 Reviews
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      Glassdoor has 531 Gong reviews submitted anonymously by Gong employees. Read employee reviews and ratings on Glassdoor to decide if Gong is right for you.