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      Gong

      Engaged Employer

      Gong reviews

      4.4

      91% would recommend to a friend

      (516 total reviews)
      avatar

      Amit Bendov

      98% approve of CEO

      91% positive business outlook

      Ratings by demographic groups

      Gong has an employee rating of 4.4 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      516 reviews
      2.0
      Jan 18, 2023

      Great product but unethical practices and too many operational inefficiencies

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'll echo what everyone else says about the product. It really is great. It's what drew me to Gong, but unfortunately it's not enough.

      Cons

      Gong refuses to invest properly in the tools and operations to run many of its teams efficiently. There is a ton of manual work which resulted in over-hiring, hierarchy where hierarchy doesn't need to exist, and total lack of ability to be creative and build. You will be suppressed from leadership if you have more than two layers between you and C-Suite and generally treated like a second-class citizen. Leadership is pretty terrible and like many have said before, all from Tableau and LinkedIn so there's zero creativity and so much red tape. Lastly, people get fired left and right and I've heard managers make jokes about it. It's extremely unethical. Also, comp is pretty low compared to similar tech companies.

      avatar
      Gong Response
      3y
      I appreciate you taking the time to write a thoughtful review – and I’m happy to hear you think the product is great. Gong’s leadership principles include No Royalty (leadership is about responsibility, not superiority) and Empower Your Team (hire, nurture, grow), so it was difficult to read your feedback. Our culture is focused on inclusivity, where employees feel respected and belong…and a place where they can excel. I’m sorry that hasn’t been your experience. I truly value feedback, so please reach out to me. I’d like to better understand your experiences so I can help: ryan.longfield@gong.io Ryan Longfield CRO
      2.0
      Jan 13, 2023

      Incredible Product, Horrendous Leadership, Culture on the downswing

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      * One of the best products I have ever seen and used in my career - such incredible value to customers, innovative, and works!! * Founders are great people and care about the culture and people. Very smart. * Gong, a couple years ago, was a great place to work.

      Cons

      * Some bad people as leaders have been brought in - not just bad leaders, bad people. * Unethical in the way the new leadership operate the business and how they speak about people, calling them "Losers" as an example on a public call. * Salesforce/Tableau 2.0 - bringing in all leadership from Tableau and very very arrogant yet do not add much value. They are destroying the culture. * Letting go of people non stop, yet trying to hide it. Lots of laying off and firing, by surprise. * People quitting in large numbers. * Destroyed the morale and culture within the company. * When interviewing here, simple LinkedIn search can show you the people who are gone/left within the last 12 months - it's a high number. *Upmarket sales, very challenging to hit quota or even come close - few people who have blatant bias and favor from leadership given opportunities.

      avatar
      Gong Response
      3y
      Thanks for taking the time to provide your feedback. It’s great to hear about your passion for the product and the value it delivers to customers, and that you had a positive experience with our founders. You’re right that they – and our entire executive leadership team – care deeply about building a culture of inclusivity, where people can bring their authentic selves to work every day, are treated respectfully, empowered (and trusted), and given growth opportunities. I’m sorry that wasn’t your experience. We’re always striving to do better, and I’m here to listen if you have additional feedback or suggestions. Feel free to email me anytime: ryan.longfield@gong.io. Ryan Longfield CRO
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      ReviewsGong reviews

      Glassdoor has 531 Gong reviews submitted anonymously by Gong employees. Read employee reviews and ratings on Glassdoor to decide if Gong is right for you.