Everyone in the sales org -even top performers are riddled with stress and anxiety about hitting quota. It is the most toxic, stressful, and depressing work environment than any other organization I've ever been part of. Leadership will say things like "take time off" but it means nothing, because if you actually take time off, you put yourself at risk of missing your numbers. If you miss even just one quarterly quota, you're put on a PIP. Leadership also says that "PIPs don't mean you're getting fired" - which in theory is true, but the fine print says otherwise. People who have made presidents club the year prior are being put on PIPs for missing one quarter, regardless of how successful they've been/how hard they work. If you are put on a PIP, the terms state you can never miss a quarter ever again (which is ridiculous). You're never safe at Gong, you never have job security, and you're only as good as your last quarter, regardless of your tenure, success in the past, and your daily/weekly/monthly outputs (calls, prospecting, top of funnel etc). There are a few "kool aid drinkers" in each sales segment, and leadership exclusively turns to them for feedback as to how happy the teams are, if quotas are do-able etc.
Prices are too high compared to other tools in the industry, and while I agree that Gong is a better tool than competitors, it is not worth more than double the cost of the competition.
Gong's leadership is massively over-hiring, and its starting to become evident with consistently strong reps missing their quotas, people interviewing outside of Gong, and lots of turnover in the sales org. People's books of business don't have enough opportunity to hit numbers, and many new hires (and tenure sales reps) are worried constantly about job security.
They also don't offer any 401K match and the benefits are AWFUL. My dentist literally told me that HR invested in "the cheapest dental plans in the market." HR also claims that the value of your options are worth more than a 401k match, which isn't true.
