Pros
There a few who still cares.
Cons
It is a long one: This place has many major issues. The facility here in Estherville are in such an utter disarray, no real leadership at all. Scheduling and staffing are not done by one department. Administrative jobs are so spread out, there is no streamlining of functions going on. They need real leadership here. I saw no long-term goals while I was there. There is very little planning or directions going on, workers barely knowing what’s going to happen the next day, except the Upper Management’s favorites, they know what in the plans for the week. To be fair, there are a couple of good workers in there, but they are doing their best with what little tools they are given. They need more good workers and get rid of the bad ones. The Administrative Support Staff workers are poorly trained. They have favorites workers too, so the enforcement of rules is not consistent, they will not write them up but will write others up for the same offenses. They are not very honest, they do not keep their promises, they’re cut hours of some workers and giving them to others. They are selective in accommodating a worker with disabilities and not others. They are not recruiting, and screening, interviewing applicants properly. Confidentiality is a nil there, paperwork lays around for others to see and read. For example: a coworker filled some paperwork out for time off for medical reasons. Someone read it and tell someone else. Another example: when a co-worker had an urgent private matter that needed to be attend to. She had only told the Upper Management in confidence and requested time off. Well, the Upper Management talked about the private matter and the co-worker came back and was dismayed to find her private matter made the gossip mill among the staff and residences. When she complained, she was taken aside and scolded by another Upper Management staff, so she quit. Also, the security cameras? Anyone could view the videos then gossiped about what they viewed. Yes, it had happened many times while I was there. Only the Upper Management should be allowed to see the videos. No confidentiality at all, there. A new person gets little training. Many of the workers who been there for years are behaving like a pack and gang-up on a new person. It is hostile environment, and it is growing worse at time goes by. Some new staff and residents are being mistreated. Good workers come then quickly leaves when they realize how bad it is there. I had complained about a volatile action that was taken against me from a co-worker. I could have been injured. She was spoke to about it. Since she was one of their favorites, so she was still there, and I moved to another department. There are far too many young adults, no mature person on the evening shifts. They want to finish their work quickly and as result incomplete with the residents, they rush through their duties, just so they could sit down, and talk. They don’t handle the expensive equipment correctly, and they slammed furniture around. The good nurses had tried telling them to do better work, but they don’t listen to them and the Upper Management don’t back them up. If they write them up, the Upper Management will give the name of who wrote up and the nurses suffer retaliations from the worker and their friends. Good workers who stays, they moved to other shifts to get away from them. The residents suffer for it. The numbers of skin tears, infections, and depressions are growing. When they are put to bed at 7:30pm and they are wide awake at 2am. When there is one CNA on staff for 30 some residents at night and it is overwhelming to care for them when they want one on one attention. They’re had been short of staff on nights and they are overwork since January 2018 and the few staff left are pushed to give adequate cares the residents required. They call you day and night to work. Many concerns are voiced but are not addressed, except the major ones, that would get state attention are quickly handled. There is an imbalance of support between shifts. One is invisible, least of thought of, while the other is first thought of when there extra money in the budget.
