Is Goodwill a good company to work for as a Associate?

Associate professionals working at Goodwill have rated their employer with 3.1 out of 5 stars in 61 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Associate interview questions at Goodwill .

Does Goodwill pay Associate employees well?

Associate professionals rate their compensation and benefits at Goodwill with 1.5 out of 5 stars based on 61 anonymously submitted employee reviews. This is 60.5% worse than the company average rating for salary and benefits. Find out more about Associate salaries at Goodwill.

How happy are Associate professionals working at Goodwill?

14% of Associate employees at Goodwill would recommend their employer to a friend. This rating has decreased by 75% in the past 12 months. Associate professionals have also rated Goodwill with a 1.8 rating for work-life-balance, 1.9 rating for diversity and inclusion, 1.9 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (299) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 581 reviews)); "Great coworkers and understanding store manager" ((in 393 reviews)); "Flexible hours and good if you’re in school" ((in 199 reviews)); "work environment is good and" ((in 116 reviews)); "They also were great for the employees" ((in 115 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 886 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 271 reviews)); "Upper management does not care if you are trying your best" ((in 192 reviews)); "The staff is usually all special needs with no training." ((in 101 reviews)); "Low salary and not good working" ((in 90 reviews))

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Goodwill

Goodwill Associate reviews

3.1

14% would recommend to a friend

(61 total reviews)

Catherine Meloy

42% approve of CEO

13% positive business outlook

Ratings by demographic groups

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Associate employees have rated Goodwill with 3.1 out of 5 stars, based on 61 company reviews on Glassdoor. This indicates that most Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Associate professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

61 reviews

5.0

Jun 22, 2025

Great

Associate

Recommend

CEO approval

Business Outlook

Pros

Good, dedicated, good for development, friendly work culture

Cons

Less salary, tough, hectic, good ,

5.0

Apr 8, 2025

Good company

Associate

Recommend

CEO approval

Business Outlook

Pros

Good work Friendly team Solid career

Cons

None that stand out Decent job

5.0

Dec 10, 2024

Loved it

Associate

Recommend

CEO approval

Business Outlook

Pros

Fun, educational, and you’re contributing to the community.

Cons

It is a non profit so you aren’t being paid too handsomely.

Viewing 10 - 12 of 61 Reviews

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