Is Goodwill a good company to work for as a Processor?

Processor professionals working at Goodwill have rated their employer with 2.0 out of 5 stars in 92 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Processor Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Processor interview questions at Goodwill .

Does Goodwill pay Processor employees well?

Processor professionals rate their compensation and benefits at Goodwill with 3.2 out of 5 stars based on 92 anonymously submitted employee reviews. This is 13.3% better than the company average rating for salary and benefits. Find out more about Processor salaries at Goodwill.

How happy are Processor professionals working at Goodwill?

3% of Processor employees at Goodwill would recommend their employer to a friend. This rating has decreased by 61% in the past 12 months. Processor professionals have also rated Goodwill with a 3.0 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.1 rating for culture and values and 2.0 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 578 reviews)); "Flexible hours and good if you’re in school" ((in 196 reviews)); "They also were great for the employees" ((in 119 reviews)); "work environment is good and" ((in 115 reviews)); "flexible schedules are nice when they occur" ((in 103 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 897 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 264 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 89 reviews)); "Being watched by cameras while getting paid minimum wage" ((in 85 reviews))

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Goodwill

Goodwill Processor reviews

2.0

3% would recommend to a friend

(92 total reviews)

Catherine Meloy

77% approve of CEO

5% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.1

Culture & values

2.0

Senior management

2.0

Career opportunities

Processor employees have rated Goodwill with 2.0 out of 5 stars, based on 92 company reviews on Glassdoor. This indicates that most Processor professionals have a poor working experience there. Goodwill is rated 47% below average by Processor professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

92 reviews

2.0

Mar 12, 2026

It has its moments

Processor

Recommend

CEO approval

Business Outlook

Pros

Never a dull moment when it comes to the interesting customers. Friendly staff who has become my friends. Good hours when you actually become full time.

Cons

Management changes way too much and there’s no consistency between them. Good quality workers quit and replaced with people who don’t care. Overworked and under appreciated. Sales are bad and the no tag no sale policy is making it worse. No raises to growth to be had. Empty promises. Really understaffed so I have to do the job of three people.

2.0

Jan 21, 2026

Nice

Processor

Recommend

CEO approval

Business Outlook

Pros

Good environment Nice staff Understanding

Cons

Rude customers Unachievable expectations Bad donations

2.0

Oct 30, 2024

Management sucks, pay is worse.

Processor

Recommend

CEO approval

Business Outlook

Pros

You get to see cool stuff before it hits the floor. SOME coworkers are cool.

Cons

Basically everything else. Pay is bare minimum They treat you like work horses or worse rather than human beings with feelings and limited energy. They will push the quota on you daily and always be upset with you and storm around snapping at people if they aren't getting their way because they are also overworked. Zero understanding for personal issues. Sooooo much drama between processors and managers have favorites, but also talk about literally everyone.negatively behind their backs.

Viewing 4 - 6 of 92 Reviews

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Jobs at Goodwill

Donated Goods Processor Part Time

Donated Goods Processor Part Time

Merchandise Processor

Goodwill reviews FAQs

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Goodwill

Goodwill Processor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It has its moments

Nice

Management sucks, pay is worse.

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