Is Goodwill a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at Goodwill have rated their employer with 3.4 out of 5 stars in 366 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Sales Associate/Cashier Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at Goodwill .

Does Goodwill pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at Goodwill with 3.3 out of 5 stars based on 366 anonymously submitted employee reviews. This is 16.4% better than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at Goodwill.

How happy are Sales Associate/Cashier professionals working at Goodwill?

74% of Sales Associate/Cashier employees at Goodwill would recommend their employer to a friend. This rating has increased by 32% in the past 12 months. Sales Associate/Cashier professionals have also rated Goodwill with a 3.6 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.4 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (498) , Sales Associate/Cashier (321) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 584 reviews)); "Flexible hours and good if you’re in school" ((in 200 reviews)); "work environment is good and" ((in 115 reviews)); "They also were great for the employees" ((in 113 reviews)); "flexible schedules are nice when they occur" ((in 106 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 907 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 268 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 99 reviews)); "Being watched by cameras while getting paid minimum wage" ((in 86 reviews))

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Goodwill

Goodwill Sales Associate/Cashier reviews

3.4

74% would recommend to a friend

(366 total reviews)

Catherine Meloy

31% approve of CEO

53% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.1

Senior management

2.9

Career opportunities

Sales Associate/Cashier employees have rated Goodwill with 3.4 out of 5 stars, based on 366 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

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Reviews by job title

366 reviews

1.0

Jul 28, 2015

Cashier

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Easy job. Nice customers

Cons

My hours & all my coworkers Went from 30 a week to barely 15. From what I'm aware of this is across goodwill so cal everyone hours are getting majorly cut .

5.0

Jul 18, 2015

Goodwill

Cashier/sales associate

Recommend

CEO approval

Business Outlook

Pros

I loved the regulars. I loved cashiering and talking to the costumers. I also enjoyed so very much being apart of a team.

Cons

I really don't have cons minus one and that would be impatient costumers

2.0

Jul 11, 2015

sales associate

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Diversity in job assignments. Problem solving at pos. Customer interaction in four languages. High volume in sales averaging two-thousand dollars a day as a cashier when averages price of items range .50 to 4.99.

Cons

Price switching and theft are issues that not only plague management but also sales associates who must rationalized the price of an item. Since inventory is based on donations there is price inconsistency .

Viewing 343 - 345 of 366 Reviews

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Goodwill Sales Associate/Cashier reviews

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