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      Goodwill

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      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,252 total reviews)

      Catherine Meloy

      50% approve of CEO

      40% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      4.0
      Dec 21, 2012

      Outstanding organization, meaningful mission, competitive salary.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The mission is to be commended. Organization does a tremendous amount of good in the community. Salaries are competitive and benefits are good.

      Cons

      While the organization encourages growth and innovation, Change often happens slowly.

      3.0
      Dec 8, 2012

      Company believed in mission, but very poorly run

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      stands behind mission to help community, everybody very friendly,

      Cons

      long hours, stores are filthy- people running goodwill think just because it's a thrift store they don't have to be clean (?), no set schedule, poor hiring and not being honest in interviewing (see below) leads to high turn-over, all stores run however the mgr feels- no price structure- made customers upset and confused

      1.0
      Dec 7, 2012

      Demeaning and Back Breaking

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The bond you forn with people you work with because you have to have there support, because everyone felt the same, but scared to say anything, for fear of retaliation.

      Cons

      The Company does Not follow their core Values or Mission Statement. Store Managers are abusive in front of customers towards employees and when this is reported you are now a target for fire. All inclusive is a management club ONLY.

      Viewing 9079 - 9081 of 9,252 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,755 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.