Goodwill reviews

3.2

46% would recommend to a friend

(9,251 total reviews)

Catherine Meloy

50% approve of CEO

40% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,251 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
4.0
Oct 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Great environment, other employees, the usual customers that come in, supporting the "mission", friendly.

Cons

Hardly any appreciation from the upper level staff or senior regional staff. Regional decisions seem to negatively affect the store rather than helping or improving it. Not much growth and the work is hardly stimulating. It's more for those in the "in between" of life, whether it's high school, college, or beyond, that aren't looking for any particular motivation to move up within the company.

2.0
Oct 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Their mission to put people to work is a noble cause. Most of the customers are great and the regulars really care.

Cons

Harsh working conditions, ill treatment of employees, discount insurance that is not worth paying for, no employee value, education means nothing, low wages, little to no advancement offered, favoritism, high turnover rate, managers get bonuses for meeting budget while employees get nothing, unrealistic goals expected, and long hours standing.

Viewing 9094 - 9096 of 9,251 Reviews

Glassdoor has 9,753 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.