Goodwill reviews

3.2

46% would recommend to a friend

(9,245 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Nov 17, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits for this company are fantastic and if you are good at your job, you can work 40-45 hours a week without much problem.

Cons

There is zero training for hourly employees and management level employees Many of the locations are in poor repair and there is a stigma to working for this retail company Although the majority of revenue for the non-profit venture is generated through the retail side, almost no attention is given to streamlining operations to actual increase these funds.

2.0
Nov 16, 2010

Non Profit with great potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

meaningful work good benefits good people who generally really care for the folks they serve

Cons

Behind the times in a lot of ways. Doesn't believe in flex hours, working from home, job sharing. Doesn't take advantage of the passion employees have for what they do. Not open to looking at other options for different solutions.

3.0
Oct 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Overpaid me. enjoyed working with peers my age. Interesting atmosphere to work in, lots of interesting donations. Fun interacting with customers.

Cons

I had quite a few lazy coworkers and managers. Responsible for compensating for their lack of effort. Most of the college kids could do a better job managing than the actual managers. Lots of drama between co-workers, people didn't get alon

Viewing 9214 - 9216 of 9,245 Reviews

Glassdoor has 9,747 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.