Goodwill reviews

3.2

46% would recommend to a friend

(963 total reviews)

Catherine Meloy

51% approve of CEO

40% positive business outlook

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963 reviews

Reviews about "Culture"

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1.0
Jul 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Good (not great) health care, like any other job there are some good people you meet, that is always nice.

Cons

Extremely poor communication. Greedy, mean, rude, gossipy management. NO TRAINING! Moldy back rooms, they clean the air system once a year so that the air filter is consumed completely by dust, no longer blowing out clean air. Management lacks basic ethics, were supposed to be helping people but they try to squeeze every penny from every customer by telling lies. District Managers micromanage and treat all employees poorly, they yell, say contradictory things and are disrespectful to everyone, their opinion is the only "right" opinion. If you are sick they expect you to be able to perform the same amount of work, there are no excuses in this company! Time off is a joke, they try to cheat you out of that because they have no idea how to hire and keep managers so there is never enough people to cover for you hard earned vacation and personal days. Management lacks empathy. An employee had something happen to his grandmother and they went on about how he just wanted to take the beautiful day off when in fact it was a very serious thing that happened. They always assume you are lying, thieving, or just not working hard enough to make them money. They do not follow policy, the district manager will say one thing and your store manager will do another and tell you it's their way or the highway. If you try to have a life as a manager it will fail, working 6 days a week with weird hours and a commute does not give you enough time to spend with anyone. Don't let their lies about how good the company is or what they can give you, it is a false pretense. They pay horribly, they overlook you, treat you with disdain and offer you no advancement opportunity. The only people who win are the people who cheat the system and lie. This is all truth. If the CEO knew any better he would send someone undercover just to really understand exactly what happens under his nose.

2.0
Jun 28, 2012

Very unorganized company with lack of true management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My cost for health benefits!

Cons

Lack of communication among management causing tasks to be done over and over by several different employees. And done differently each time. Makes no sense and is a waste of manpower. as for the work, it isn't that bad, but with lack of proper equipment and conflicting orders both in store and above, the work becomes sometime impossible and more stressful than it needs to be. Adding to that there are some employees that can barely do the job and the rest of us find ourselves doing our work and then picking up the slack from others. Yet they continue to keep their jobs and do less and less. Training by management to the polices but then the same management personal do the opposite and say it's fine. Why have a company policy and why spend time training staff if you are not going to follow policy? Customers are always questioning the pricing and since management is out for every dollar they can get the customers have every reason to complain. Some of our wares prices are outrageous! Customers shop every thrift store in the area and when they see prices in Goodwill higher on used items they can buy new down the street, can you blame them for going elsewhere? This company has forgotten their mission. The pay is a very low for the average employee and the ad on Goodwill radio talking about "offering a competitive salary" is a joke! Bottom line is with the lack of available jobs in this area, and the number of unemployed applying for the few jobs, my only choice is to suck it up until I find something else.

1.0
Jun 24, 2012

Unfair management

Recommend
CEO approval
Business Outlook

Pros

Very rewarding to work withe people with disabilities. Pay is about the same as other nonprofits. Good place to learn social work skills. Easy to get hired on.

Cons

Management is very unfair particularly with its hiring and promoting practices. Rarely if ever is the person be suited for the job hired. Instead the "teacher's pet" is promoted instead.

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