Goodwill reviews

3.2

46% would recommend to a friend

(9,249 total reviews)

Catherine Meloy

50% approve of CEO

40% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
4.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are available to almost all team members Compassionate leadership Involved leadership and HR Autonomy and support Opportunity for growth Scholarships and other offerings Lots of internal training

Cons

Restricted time and labour resources Asked to do a lot by those somewhat unfamiliar with the role Communication and transparency could be improved, better understanding what each department is doing and how they contribute to mission. Too reactive/doing a lot of things poor -okay versus proactively doing less things but well - excellence Benefits coverage isn't great, dental, therapy, optician especially Compensation is difficult to understand

3.0
Mar 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome people, great vibes, get to have weekends off.

Cons

If you are sorting clothes, be prepared to meet an impossible quota to meet regardless if you have a disability. It also gets hot in the warehouse in the summer, bring a fan.

1.0
Mar 19, 2026

Bad place to work

Recommend
CEO approval
Business Outlook

Pros

Unfortunately, there are no pros!

Cons

1. A large % of customer donations are thrown in the trash 2. Minimum wage job and the work is dirty and dangerous. 3. Senior leadership only cares about profits 4. Unsafe work atmosphere 5. Employees with disabilities are ridiculed and treated poorly.

Viewing 97 - 99 of 9,249 Reviews

Glassdoor has 9,751 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.