Goodwill reviews

3.2

46% would recommend to a friend

(9,249 total reviews)

Catherine Meloy

50% approve of CEO

40% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Mar 12, 2026

It has its moments

Recommend
CEO approval
Business Outlook

Pros

Never a dull moment when it comes to the interesting customers. Friendly staff who has become my friends. Good hours when you actually become full time.

Cons

Management changes way too much and there’s no consistency between them. Good quality workers quit and replaced with people who don’t care. Overworked and under appreciated. Sales are bad and the no tag no sale policy is making it worse. No raises to growth to be had. Empty promises. Really understaffed so I have to do the job of three people.

3.0
Mar 11, 2026

Okay, I guess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Friendly Staff • Decent Pay • Good Hours

Cons

• Incompetent management • Hours are NEVER consistent • Heavy strain on mental heath

Viewing 103 - 105 of 9,249 Reviews

Glassdoor has 9,751 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.