Goodwill reviews

3.2

46% would recommend to a friend

(9,250 total reviews)

Catherine Meloy

50% approve of CEO

40% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent company if you’re starting out in your career, some division will encourage you to develop yourself. With training, certificate or school. Never stop learning, always reach for more to enhance yourself to other employers.

Cons

Constant change in leadership, when new leadership is installed, they normally have no practical experience in what they are in charge of. Don’t listen or take any guidance from operation managers that have been doing it well for years. To much favoritism, they used to care about the team members. Now it’s about shifting blame of why a contract is losing revenue. Conversation with another manager, “If the company doesn’t purchase all equipment negotiated in the contract the optics on this is horrible” I was let go for this. Today I learned, 2/25/26 leadership states, all equipment and supplies negotiated in contract will be purchased…. Go figure.. : /

3.0
Feb 22, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

There was Nice people most times

Cons

People got mad at me a couple times

Viewing 118 - 120 of 9,250 Reviews

Glassdoor has 9,752 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.