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      Goodwill

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      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,253 total reviews)

      Catherine Meloy

      51% approve of CEO

      40% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      1.0
      Dec 31, 2025

      Don't

      Production associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      There aren't any to outweigh the cons

      Cons

      You reach max pay quickly and cannot receive a raise unless you move to management, management does not care about employees, given final warning over what was likely a computer glitch and removed from my department and position, humiliated at meeting, no one talks to me now, after almost 10 years I am treated like I'm nobody. They are supposed to be all about helping people but they don't care about their employees at all.

      2.0
      Dec 30, 2025

      Do not work here

      Production
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are great. Instead of 25cent raise you get a dollar.

      Cons

      The boss will make other employees spy on you. Once you start doing everything then everyone else wants to slack off and let you do it. However, when you are having the worst day or are just really tired of doing it all then, everyone will talk crap about you and say you’re lazy or you never help out. The boss has favorites, and if you have not worked there more than 2 years then you are not one of them.

      4.0
      Dec 27, 2025

      Easy

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to have different tasks that include door donation handling, cashier, tagging, organizing clothes, and customer service.

      Cons

      did not get as many hours as I wanted.

      Viewing 193 - 195 of 9,253 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,756 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.