Goodwill reviews

3.2

46% would recommend to a friend

(965 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Reviews by job title

965 reviews

Reviews about "Culture"

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2.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice to work for a mission driven organization

Cons

Bad culture and low pay for work

5.0
Jan 19, 2026

Great work culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have always been flexible with me and my needs. They are encouraging and invest in their employees.

Cons

I have not seen any at this time

1.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

While there are a select few individuals at this location who demonstrate genuine professionalism—too few to mention—there are literally no pros to this organization. The overall culture of Goodwill Houston and its leadership is deeply disturbing.

Cons

It is rare to encounter an environment so consistently defined by a lack of basic competence, where management functions more like a cult than a professional organization. Dealing with the majority of the staff feels like a constant exercise in frustration; there is a pervasive atmosphere of unprofessionalism that seems to stem from a place of deep-seated insecurity. Rather than focusing on efficiency or service, many here appear to rely on office politics and subpar work ethics to mask their own inability to perform at a standard level. The contrast between the few "actual functioning humans" and the rest of the operation is staggering. It is truly unfortunate to see the few talented people associated with an organization where the general standard of intellect and social skill is so noticeably lacking. The teams in corporate and the store managers seem completely intimidated by basic competence.

Viewing 25 - 27 of 965 Reviews

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