Grainger reviews

4.0

80% would recommend to a friend

(4,989 total reviews)
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DG Macpherson

87% approve of CEO

79% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
2.0
Mar 15, 2025
Recommend
CEO approval
Business Outlook

Pros

For customer facing positions, Grainger has probably the best benefits in the MRO industry.

Cons

Everything else. I call my department the Customer Service Coal Mine, and we're Pit Ponies. That is exactly how we're viewed by absolutely the entire company, no matter how much "Rah-Rah Customer Service(tm)" smoke they blow up our hineys. If you enter Grainger in Customer Service, you will retire from Grainger in Customer Service. You will never be allowed to leave the coal mine, and how DARE you even dream alone at night you are good enough to do so, PIT PONY!??!

5.0
Mar 14, 2025

Grainger

Recommend
CEO approval
Business Outlook

Pros

Great people and work culture.

Cons

Sometimes feels like we focus on the wrong metrics.

4.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

I had a great experience at Grainger. Worked there for 4 years until I moved.

Cons

Limited upwards mobility if not willing to relocated to headquarters

Viewing 364 - 366 of 4,989 Reviews

Glassdoor has 5,291 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.