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Grainger

Engaged Employer

Grainger reviews

4.0

80% would recommend to a friend

(5,001 total reviews)
avatar

DG Macpherson

87% approve of CEO

80% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Grainger has an employee rating of 4.0 out of 5 stars, based on 5,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

5K reviews
2.0
Sep 28, 2010

Lack of Communication and Leadership

Customer service associate
Recommend
CEO approval
Business Outlook

Pros

The benefits are decent and the wages are somewhat competitive for the area. Good on compensation if you decide on working holidays.

Cons

There is a lack of leadership from the supervisor team. Management rarely shows its appreciation for the job that we do as CSAs. We are asked to do far more than job title describes, with no increase in pay or benefits. The benefits that attracted me to the job are now being decreased one by one. The focus of the company use to be on the employees and customers and is now on "is this best for the company". Supervisors are rarely held to the company's ethical standards and show favortism when promoting.

2.0
Jul 7, 2010

Grainger at a glance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive base pay Experienced employees that really know what they are doing Company is very stable and growing steadily every year

Cons

Very little visibility to upper management Very clear hierarchy and very little upward movement unless you are one of the chosen "few" Ideas are not taken into consideration by management unless it's what they want to hear Very political

3.0
Jun 9, 2010

solid company but career path is limited

Manager
Recommend
CEO approval
Business Outlook

Pros

benefits very employee focused solid company

Cons

risk adverse-fear of lawsuits and litigation drives many policies lack of employee responsibilities-only hold managers accountable career path has too many gaps for gradual progression

Viewing 4453 - 4455 of 5,001 Reviews
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Glassdoor has 5,303 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.