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      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      81% would recommend to a friend

      (4,997 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,997 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      5K reviews
      5.0
      Sep 27, 2014

      You Determine Your Destiny

      Territory sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my autonomy with guide direction here. This company really focuses on the improvement of their employees. I have noticed the longevity of the senior associates and that really describes something about a company.

      Cons

      Your management will determine your experience, but I think in the end it is up to you, to put yourself in the best position to win.

      4.0
      Sep 26, 2014

      Great Company, Poor Work/Life Balance

      On site service consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Huge company, very stable Great benefits. Comp'ed phone/laptop Mileage remibursement Good local leadership Flexible schedule, great deal of autonomy

      Cons

      Market managers (direct supervisor) are overloaded to the point of paralysis and given no real authority Upper management is only concerned with making goal/lining their own pockets It's nigh impossible to get fired (could be a pro if you're that type of person) Colleagues/peers tend to be clueless Poor work/life balance - taking work home is the norm, 1-2 hours/night LOTS of drive time. Advancement opportunities are VERY few and far between. Very much a good ol' boys' club. The company WILL lowball you on salary offers and raises.

      2.0
      Sep 26, 2014

      Account Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Profit sharing was great until it started being funded at the expense of sales commissions. Lots of smoke and mirrors to report a 20% PST... The real question becomes.,., 20% of what? It's mediocre if you're sales comp is off. Shameful.

      Cons

      Complete evaporation of the empowered culture that used to breed success and fulfillment. Grainger has become the worst version of 'Office Space'... Great sellers are not valued nor utilized. You spend half of your time proving what you are doing the other half of the time. If you are mindless and can follow a cookie cutter one size fits all mentality then you will fit right in with the new mediocre culture. Front line managers are terribly inept, middle management is hit or miss, and senior leadership is very disconnected. Customers can go to zorotools.com(a Grainger company) and buy the same items for half price? Enjoy that conversation as a seller. It's just in a downward spiral. Once you leave, the weight is lifted and you will feel free. I waited months to post this so it was not knee jerk.... If you value fulfillment, run from this company for now. It will take new or enlightened leadership to right this ship.

      Viewing 4480 - 4482 of 4,997 Reviews
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      Glassdoor has 5,299 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.