Grainger reviews

4.0

80% would recommend to a friend

(4,991 total reviews)
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DG Macpherson

87% approve of CEO

79% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
1.0
Jun 30, 2013
Recommend
CEO approval
Business Outlook

Pros

The pros to working at Grainger is that they are very stable financially, and know how to make cash.

Cons

Micro-managed and the sales staff is constantly turned over. The District Managers rarely make two years and are forced out of the company

3.0
Jun 21, 2013

wasted 6 years

Recommend
CEO approval
Business Outlook

Pros

Great local teams! I have built lasting friendships that will stay after I am gone. Opportunities to advance if you are willing to network and work hard!

Cons

Sales leadership and commission/goal setting model is terrible

2.0
Jun 18, 2013

Outside Seller (Account Manager)

Recommend
CEO approval
Business Outlook

Pros

Excellent onboarding (training), the structure is a great place for new sellers to get their start, some good managers and their brand recognition will typically get you a seat at the table.

Cons

While you might have a seat at the table, it's hard to close the sale due to their greedy pricing practices (you'll never have line of sight to the true cost of an item). Also, while it's a good place to start your career it's not a good place for advancement, unless you're willing to kiss some major A**. It's all about the "in crowd" and being a part of the club. I've been both a cool kid and a black sheep ... and neither side is easy. The goal structure and compensation plan make me shake my head. I worked harder every year (which was explained by management as our "new normal" so we should "get used to it") but each year my goals increased to unattainable levels and the last two years my income declined. Management is hit or miss. If you're lucky enough to have a manager with leadership ability, then you're going to enjoy going to work. If you're unlucky enough to have a manager who runs their people like a dictator (and there are plenty of those) then you're out of luck. While I was never placed on one they use the PIP (performance improvement plan) as a punishment and fast track to the exit. I've also seen a trend of eliminating older, highly skilled, sellers and replacing them with kids fresh out of college. Everyone is replaceable, that was my last manager's favorite saying. Since I left ... all but one of his sellers has left too. When an entire team turns over in less than a year I have to wonder why upper management isn't taking a look at their middle managers?

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Glassdoor has 5,293 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.