Grainger reviews

4.0

80% would recommend to a friend

(4,986 total reviews)
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DG Macpherson

87% approve of CEO

79% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
5.0
Dec 22, 2011

Great place for long term career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Above average compensation for industry Industry Leader with great brand recognition Great retirement plan PST Top Talent to work with Access to very large customer opportunities

Cons

Goal setting process inconsistent at times too much red tape Too many meetings & conference calls At times to inflexible at a market level to make quick decisions

4.0
Dec 16, 2011
Recommend
CEO approval
Business Outlook

Pros

This is a thriving and forward thinking company not afraid to take the steps to survive in a changing business environment. While a lot of other retailers cling to their catalogs, Grainger embraced online shopping even to the point of cannibalizing their own books. It is a strategy that works.

Cons

Such a big company gets very small with "little chieftens" allowed to run their little empires. Leadership doesn't have the time or care to reign in this layer of insulated bureaucrats and, unfortunately, in some cases abusive bosses. While it is clear that people on the same level as these offenders recognize the patterns of favoritism and abuse as they are repeated over and over by the worst, very sick offenders, they admit they fear for their own jobs and while privately sympathizing with victims, don't do anything.

4.0
Dec 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Working hand in hand with customers on solving daily problems, every day is something different.

Cons

Too many products/product categories to become familiar with all, I have to choose a few categories and become as familiar as possible to best serve my customers.

Viewing 4852 - 4854 of 4,986 Reviews

Glassdoor has 5,288 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.