Is Grainger a good company to work for?

Grainger has an overall rating of 4.0 out of 5, based on over 5,288 reviews left anonymously by employees. This rating has been stable over the past 12 months. 80% of employees would recommend working at Grainger to a friend and 79% have a positive outlook for the business. The best reviews about Grainger have been left by employees working as Healthcare Account Manager , Onsite Service Representative and Supply Chain Analyst .

Does Grainger pay their employees well?

According to anonymously submitted Glassdoor reviews, Grainger employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Grainger. This rating has been stable over the past 12 months.

How satisfied are employees working at Grainger?

80% of Grainger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Grainger 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Grainger?

Account Manager (562) , Customer Service Representative (135) , Warehouse Associate (109) , Sales Associate (103) , Territory Sales Representative (102) , Inside Sales Representative (75) , Commercial Account Manager (73) , Manager (73) , Customer Service Associate (55) , District Sales Manager (54) , Field Account Representative (49) , Inside Sales Associate (48) , Sales (48) , Government Account Manager (46) , Sales Representative (43)

What are the pros of working at Grainger according to real employee reviews?

"The company has great benefits and one of the best retirement funds through their company sponsored profit sharing trust." ((in 678 reviews)); "Pay and hours good and flexible" ((in 361 reviews)); "The people I work with are great and make the effort of working hard completely worth it." ((in 286 reviews)); "This company offers great work life balance and is great for anyone with a young family." ((in 282 reviews)); "Training is great and they believe in development." ((in 113 reviews))

What are the cons of working at Grainger according to real employee reviews?

"There are some very good managers and some managers that do not know how to manager people at all." ((in 135 reviews)); "Upper management is always changing." ((in 68 reviews)); "The sourcing department and quotes are a train wreck but is also crucial to be a successful account manager." ((in 40 reviews)); "Sometimes can be long hours and you may feel like the company does not care about you but they do." ((in 38 reviews)); "Too much favoritism based on years of service." ((in 32 reviews))

What are employees saying about Grainger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Grainger layoffs and their outlook for job security at Grainger in 2026.

What are the top reviewed Grainger locations?

Lake Forest , Chicago , San Antonio , Janesville , Tempe , Houston , Kansas City , Los Angeles , Louisville , Dallas , Minooka , Fountain Inn , New York , Roanoke , Bordentown , Lincolnshire , Denver , Northbrook , Macedonia , Atlanta , Niles , Salt Lake City , Phoenix , Greenville , Charlotte , Patterson , Jacksonville , San Diego , San Francisco , Waterloo

Grainger reviews

4.0

80% would recommend to a friend

(4,986 total reviews)

DG Macpherson

87% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,986 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews

3.0

Oct 3, 2011

A whole lot of direction with no destination, just a mirage.

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Profit Sharing, profit sharing, profit sharing..... Benefits are similar to other large companies. Hours are great. Employee discounts are great on certain items.

Cons

Lack luster middle management. People put into leadership roles with no real world experience. Promotions based on realtionships with upper management instead of experience or performance. Company changes direction every year with no real clear stategy. Worthless meeting after meeting about "Coaching to WOW" that never leads to anything more than a average review after taking on more responsibilties and leading by example.

3.0

Sep 28, 2011

Too many cliques

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Granger has great people, terrific benefits, a beautiful office (if you are at the corporate office), great training programs, and a good work/balance

Cons

I enjoyed working at the Grainger office but there were so many cliques. I felt forced to try to make and build relationships with people I didn't want to. To some, this would be ok, but it's really all about who you know which was a terrible fit for me. I ran for the hills!

2.0

Sep 25, 2011

A solid company if you work in Lake Forest at Headquarters. If you are inside sales, forget about it.

Account relationship manager

Recommend

CEO approval

Business Outlook

Pros

Benefits package and profit sharing are great, except they make you work for a full 6 years before you're fully vested with the PSP. Culture is fine, business casual dress code and jeans can be worn on Fridays.

Cons

Inside sales at Grainger is utterly ignored by the company as a whole. Very few ARMs claw their way out of inside sales, and when interviewing for other positions at Grainger ARMs are usually told they lack the experience required. Management turnover is HUGE, I had seven (7!) managers in less than four years. Also yearly raises are a joke, the top performers last year received a 2% raise, which equates to less than $1,000. Laughable.

Viewing 4861 - 4863 of 4,986 Reviews

Jobs at Grainger

Onsite Services Crib Associate (Full Time M-F 2:30pm to 11:00pm) Charlotte, NC

Onsite Services Crib Associate (Full Time M-F 10:30pm to 7:00am) Charlotte, NC

Onsite Services Crib Associate (Full Time M-F 6:30am to 3:00pm) Charlotte, NC

Sr Sales Admin Assistant

Warehouse Associate (Days)

Grainger

Grainger reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A whole lot of direction with no destination, just a mirage.

Too many cliques

A solid company if you work in Lake Forest at Headquarters. If you are inside sales, forget about it.

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