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      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,986 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      79% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      Apr 7, 2011

      Great people, Sub-par management

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great compensation! The job is fast paced and there is always something to do. Wonderful vacation structure. Good benefits. Great schedules; Monday-Friday no weekends!

      Cons

      Everything you do there whether it be helping customers to receiving product has a standard work procedure that must never be deviated from. Seriously, you have to do everything a certain way or you'll be "coached". If you think that certain way is inefficient you have to fill out a form and submit it to management. Sometimes management will test you on these standard work procedures and they expect you to know terminology associated with that standard work. It was like high school all over again! It seems as though management at Grainger favors seniority. People with seniority get to go to tradeshows and they have first pick for vacations.

      5.0
      Mar 15, 2011

      Real experience and professional growth for those just entering the work force.

      Intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management reached out to me to make sure that I was happy with the internship and had everything I needed to succeed. My manager met with me every Friday for an hour to talk about my work, the internship experience, and my future among other topics. I worked on many systems that will lead to great career opportunities, and wasn't viewed as a grunt work intern, they wanted interns to do real work. Interns had lunch and meets with all the top execs, and the CIO even had a 30 min meeting with me later in the summer. The headquarters is an absolutely beautiful building.

      Cons

      Some employees and managers clearly didn't get along, but that is expected in the IT field, where business sense and IT sense don't always meet. Cubicles are the only office areas except for top execs, even directors have cubicles. No overtime pay, so even if you work over 40 hours you weren't allowed to put it in the system, but it was very rare for me to have to stay late (not sure if that was the workload or the fact that I just worked hard).

      3.0
      Mar 6, 2011

      A great company overall with excellent benefits.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good and the benefits (for an 8 year employee: 4 weeks paid time off [not including holidays] and company paid profit sharing [20% of annual pay] ) are excellent.

      Cons

      Serious lack of diversity in Management roles. A rigid "top-down" management style with middle managers given complete autonomy with sales performance being the sole focus.

      Viewing 4894 - 4896 of 4,986 Reviews
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      Glassdoor has 5,288 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.