Granicus reviews

2.9

39% would recommend to a friend

(493 total reviews)
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Mark Hynes

45% approve of CEO

33% positive business outlook

Granicus has an employee rating of 2.9 out of 5 stars, based on 493 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Granicus employee rating is 20% below average for employers within the Information Technology industry (3.6 stars).

Reviews by job title

493 reviews
1.0
Apr 2, 2014
Recommend
CEO approval
Business Outlook

Pros

They hire young and green. The present young people a great opportunity to gain some experience in the tech industry and you get an opportunity to travel a lot.

Cons

Long Sales Cycle and unfavorable compensation plan: I guess one would expect that it would take longer to sell software to government agencies compared to private organizations; but if you’re green or have never worked with government before, you may not think to ask. Granicus is not forthcoming about their long sales cycles prior to presenting you an offer letter. On average, it will take between 6 to 9 months to close a deal, and depending on the solution you sold, it can take between 3 to 12 months to deploy the product. Although Granicus may be getting better with deployment timelines, you’re still looking at 9 months to year 1/2 from the initial qualification conversation to the deployment complete stage. That is a long time! Here’s the kicker- Sales people do NOT get paid their commission until the project is deployed and the client begins paying their monthly managed service fee-- which can take an additional 1 to 2 months after the system is deployed. Allow me to put this into perspective for you. I sold a large deal in the June 2013 and I still had NOT received any commission for the deal as of March 2014. I was 120% of quota, but took home less than my OTE. As of March of 2014 I had still not received all the commission I earned in 2013. Granicus owes each sales representative tons of money due to the long sales cycles and long deployment times. This places the sales rep in an uncomfortable situation. Sales reps loose all their owed commission is they leave Granicus, but the longer they say the higher the number gets. Sooner or later you’ll notice that Granicus owes you 50k. That’s a down payment on a house! What would you do? Would you stay and risk it increasing to 100k? Or would you go? Dishonest and Ineffective Leadership: The entire sales organization expressed their frustrations with compensation plan, so we hoped in Jan 2014 that management would make some drastic changes. Let’s be real. We are in sales for one reason and one reason only. To make money! Management presented a drastically improved compensation plan to the entire sales organization at the beginning of the year. I was thrilled as were many of my co-workers. Yet, just days later management informs us that they made a mistake, so instead of shaving off 6 months, we will only receive our commission 1-2 months sooner. Management is dishonest, weak, and overall a disappointing. There are some managers that come in to the office late, leave early, and find any excuse to work from home, even when there are new hires to train. The team constantly complains about some of the manager's work ethic and negative approach to leadership. I have never seen such poor leadership skills. As a result, three sales reps late last year; and so far two left this year. Unless you are green and are having a difficult time finding a job, I would not recommend accepting a job offer at Granicus. The offer will be on average 20% lower than tech industry standards and the leadership is poor.

1.0
Nov 17, 2025

Terrible leadership and Bad middle managers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO was okay other than that... not much else!

Cons

Terrible leadership that have no idea what they are talking about or doing.

3.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, flexibility is great and the software is very intuitive

Cons

They can and do outsource as many positions possible. One that would normally come with a $50,000 salary in the US for example is commonly outsource to foreign hires in India and many other countries with a salary fractions of what they'd pay a US employee. This leads to many language barriers and uncertainty in the validity and security of your role within the company.

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Granicus Response
5mo
Thank you for sharing your feedback and for your contributions to our mission. Granicus is a global organization, and developing teams worldwide helps us deliver exceptional service to customers globally in a competitive environment. Change can feel uncertain, and we understand that it takes time for some team members to adapt to a global workplace where different languages and cultures are shared. We’re committed to creating a supportive environment for all employees. Your input helps us improve, and we thank you for sharing.
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