Granicus reviews

2.9

39% would recommend to a friend

(493 total reviews)
avatar

Mark Hynes

45% approve of CEO

33% positive business outlook

Granicus has an employee rating of 2.9 out of 5 stars, based on 493 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Granicus employee rating is 20% below average for employers within the Information Technology industry (3.6 stars).

Reviews by job title

493 reviews
4.0
Apr 25, 2025

Great Culture

Recommend
CEO approval
Business Outlook

Pros

My team's culture and commitment to eachother is unlike any other that I've ever seen.

Cons

Some SMEs are hard to get in touch with. MBOs can often change on a whim.

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Granicus Response
1y
We’re delighted to hear that your team’s culture and commitment exceeded your past experiences. At Granicus, we take pride in fostering strong team dynamics built around shared goals and a passion for service. While cross-regional collaboration can be challenging, we support it through asynchronous tools that promote meaningful connection while respecting different time zones. Our companywide strategic priorities remain consistent, and we use MBOs — metrics-driven goals — to align efforts. These are set for the first half of the year and refreshed midyear to ensure continued alignment and progress.
1.0
Apr 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Absolutely none! The companies that they acquired were great companies that really cared about their customers, their staff and the industries that they were involved in. They strived to be better companies. Since the acquisition, all they care about is charging premium money for aging product developed for an American market. The sales team will do anything to get a sale, including lying about the products capabilities.

Cons

American Private equity company that only cares about its shareholders. HR is useless and has no understanding about employment regulations in Australia and New Zealand. Products are dated. Executive are more interested in customer care and growth in America, and so you have to question your integrity everyday when customers are asking for improvements, and the product team just give them lip service. Bi-annually there is a talent scoring process, it is a way to put the bottom 10% on a PIP and sack them, instead of saying that they are laying people off.

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Granicus Response
1y
Thank you for sharing your concerns and feedback. Adapting to change can be disruptive and challenging, especially when that involves joining a new team, new culture and/or way of operating. We acknowledge that the companies we have acquired have been known for their customer-centric approach. This aligns with Granicus’ core values and desire to continuously improve our products and services. We regret that you feel our focus was solely on shareholders and that HR did not meet your expectations regarding employment regulations in Australia and New Zealand. We are committed to enhancing our understanding and compliance in this region and have hired full-time staff to support those regions. Regarding our talent evaluation process, we understand your concerns about its impact on employees, but our intent is to support growth and development through a fair and calibrated process. We have a shared vision across all of our functions regarding how we serve and engage with our employees and customers globally. We thank you for your service and for helping us to continue improving our work environment for everyone.
5.0
Apr 21, 2025

NA

Recommend
CEO approval
Business Outlook

Pros

Provides flexible working hours with good benefits

Cons

Nothing as such cons here

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Granicus Response
1y
Thank you for sharing your feedback — we’re glad to hear you value our flexible working hours and benefits. Have you had a chance to explore our dynamic development programs, which include immersive workshops, e-learning, personalized coaching, and leadership training? These offerings are designed to support your growth and can be tailored to your needs. We encourage you to connect with your manager and our Learning & Development team to share any suggestions or ideas for enhancing or promoting these resources more effectively within your team.
Viewing 91 - 93 of 493 Reviews

Glassdoor has 506 Granicus reviews submitted anonymously by Granicus employees. Read employee reviews and ratings on Glassdoor to decide if Granicus is right for you.