Granicus reviews

2.9

39% would recommend to a friend

(495 total reviews)
avatar

Mark Hynes

45% approve of CEO

33% positive business outlook

Granicus has an employee rating of 2.9 out of 5 stars, based on 495 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Granicus employee rating is 20% below average for employers within the Information Technology industry (3.6 stars).

Reviews by job title

495 reviews
5.0
Sep 13, 2022
Recommend
CEO approval
Business Outlook

Pros

You learn new things every day, and I don't mean in the 'every day is different' way you hear a lot. I feel like I learn real skills every day about interpersonal relationships, tools like Excel, Salesforce, data analysis. Colleagues are incredibly caring and it's possible to make friendships around the globe. The products we deliver help to make a difference to residents, not just the organisations who purchase them from us - and I used to be a customer so I can vouch for that. Incredible benefits such as Headspace meditation app, work-from-home allowance, private healthcare. Recognition of achievement comes naturally - I feel genuinely appreciated by my manager and colleagues for the work I do, and this is recognised through feedback and salary

Cons

Sometimes it can get a bit noisy with all the various means of colleagues getting in touch via things like Slack, and you need to set your boundaries and switch notifications off - there's no repercussions to doing that when needed.

3.0
Sep 9, 2022

It's ok

Recommend
CEO approval
Business Outlook

Pros

Colleagues are nice Manager is great Some of the benefits are good

Cons

Pay is not up to the market standard Progression is unclear

2.0
Sep 6, 2022
Recommend
CEO approval
Business Outlook

Pros

- Decent culture outside of the sales organization - Decent existing customer base

Cons

- Management focuses on metrics that have absolutely no bearing on closing business. - Management has total lack of respect for sales reps, you will be last to find out about major product changes that impact your pipeline and no plans will be in place to recover lost business - Total lack of sales enablement culture from support teams, processes to get deliverables to customers take days / weeks in which you lose credibility w/ customers - Management's idea of process improvement is breaking / complicating the CRM system and giving it a snazzy name. - Aging product lines with minimum investment on an annual basis becoming uncompetitive in marketplace - Company's lack of coherent customer support / success plan and aging products have hurt reputation across customer base - Pay and compensation packages uncompetitive for tech in general

Viewing 286 - 288 of 495 Reviews

Glassdoor has 508 Granicus reviews submitted anonymously by Granicus employees. Read employee reviews and ratings on Glassdoor to decide if Granicus is right for you.