Is Graybar a good company to work for?

Graybar has an overall rating of 3.4 out of 5, based on over 1,312 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 49% of employees would recommend working at Graybar to a friend and 56% have a positive outlook for the business. The best reviews about Graybar have been left by employees working as Manager , Sales Manager and Sales Associate .

Does Graybar pay their employees well?

According to anonymously submitted Glassdoor reviews, Graybar employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Graybar. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Graybar?

49% of Graybar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Graybar 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Graybar?

Outside Sales Representative (96) , Inside Sales Representative (86) , Customer Service Representative (76) , Sales Representative (70) , Sales Trainee (60) , Material Handler (42) , Project Specialist (42) , Customer Service Representative (CSR) (34) , Sales (34) , Manager (19) , Account Manager (16) , Branch Administrator (14) , Project Manager (13) , Counter Sales Representative (12) , Sales Manager (12)

What are the pros of working at Graybar according to real employee reviews?

"Very laid back environment great benefits" ((in 218 reviews)); "Great people and atmosphere." ((in 80 reviews)); "Branch culture is great." ((in 31 reviews)); "A few of the coworkers were nice" ((in 26 reviews)); "Good work environment" ((in 24 reviews))

What are the cons of working at Graybar according to real employee reviews?

"People stay in positions for years and there is no accountability for poor performance or poor management." ((in 103 reviews)); "Low pay but they send recent college grads all over the country for “training” where they basically just party." ((in 100 reviews)); "No training from management" ((in 41 reviews)); "Low salary makes it hard to not look else where" ((in 30 reviews)); "Some managers have outdated styles (also getting better)." ((in 23 reviews))

What are employees saying about Graybar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Graybar layoffs and their outlook for job security at Graybar in 2026.

What are the top reviewed Graybar locations?

Saint Louis , Minneapolis , Seattle , Chicago , Charlotte , Dallas , Orlando , New York , Raleigh , Dublin , Indianapolis , Glendale Heights , Phoenix , Houston , Tampa , Diamond Bar , Maryland Heights , Denver , Pittsburgh , Belleville , Bel-Ridge , Champaign , Sterling , Youngstown , Philadelphia , Boston , Atlanta , Teterboro , Salt Lake City , Milwaukee

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Graybar

Graybar reviews

3.4

49% would recommend to a friend

(1,266 total reviews)

Kathleen M. Mazzarella

60% approve of CEO

56% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.0

Senior management

Graybar has an employee rating of 3.4 out of 5 stars, based on 1,266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Graybar employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jun 19, 2022

Subpar

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

Good people, management less so.

Cons

Little opportunity to advance and volitile market.

Graybar Response

Thanks for leaving a review. We always encourage employees who wish to advance to speak to their manager or HR Advisor. At Graybar, it is possible to not only advance within your current role by receiving promotions up to higher levels in many cases, but also to move to adjacent roles or even other departments, as skills and experience are transferable.

2.0

Jun 17, 2022

Dinosaur

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Decent health benefits, excellent profit sharing

Cons

No leadership. Outdated computers, outdated office furniture and equipment. Building not maintained.

3.0

Jun 16, 2022

Good benefits, Environment too political

Quotes

Recommend

CEO approval

Business Outlook

Pros

Fair pay and good benefits.

Cons

Many people have worked there for decades. This leads to a lot of nepotism and favoritism which can be discouraging to new employees attempting to establish themselves amongst the ranks. Leadership is very distant from day-to-day operations leading to a disconnect between what each employee is actually contributing to the achieve the bottom line.

Viewing 463 - 465 of 1,266 Reviews

Jobs at Graybar

Administrative Assistant

Union Customer Service Representative

Customer Project Specialist

Customer Project Specialist

Coordinator Quotations Department

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Graybar

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Subpar

Dinosaur

Good benefits, Environment too political

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