Graybar reviews

3.4

49% would recommend to a friend

(1,266 total reviews)
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Kathleen M. Mazzarella

60% approve of CEO

56% positive business outlook

Graybar has an employee rating of 3.4 out of 5 stars, based on 1,266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Graybar employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
2.0
May 16, 2022

What a joke (Raleigh, NC)

Recommend
CEO approval
Business Outlook

Pros

Employee owned with options to by stock.

Cons

Management- Coming from someone who used to be in a management role at a different company, every management role at the Raleigh branch is an absolute joke. If you do not worship the ground of each team lead, you will not get anywhere. Favorites are picked and that is who gets the raises, training trips, and accounts that are still active/in business. After 3.5 years and realizing I was not getting anywhere, I put in for a transfer to a different department. After sitting with my lead (picture a frat boy who never grew up with a bad attitude) and explaining that I was putting in for a transfer, I was written up for not meeting expectations. When asking what the expectations were, I was told "These are unwritten and unspoken expectations that I should know". I guess exceeding my budget the past two years was not part of my lead's expectations. I then sat with lead management and explained my frustrations and the response that I received from my lead, there was no communication from them for the rest of my time there. Before putting in my two weeks, I stepped out to call HR and explained the multiple times that I was treated unfairly, the smart comments, and the lack of true management. This was also a waste of time as I am now finding out my manager has received a promotion. In the last 8 months, 7 people, including myself have resigned from our department at Graybar due to management, false promises, and horrible pay (after multiple mentions of increases). Training- The lack of material training at Graybar is almost too much to explain. When asking for help on learning the material that they hound you to sell (and upsell), you are told that the customers will train you and that you do not need to know the material. It is hard to upsell material if you don't even know what it does. After asking my manager and his boss in a yearly review for training on material, I was told they would provide me training and almost a year later (with multiple reminders on my part), no training was provided. In summary, if you are looking for a place of employment with fair pay, treatment, training, and an open door to your manager (all manager's doors stayed closed 95% of the time), look elsewhere.

3.0
May 13, 2022

Low pay for non sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers 401k contributions Stock options Stock bonuses based on sales Vacation and sick hours given at beginning of year once you are off your new hire probation

Cons

If you aren’t in a direct sales role the pay sucks. If you aren’t part of the inner management favorite circle your raises will be the bare minimum even with numerous years of service and decent experience. New hires are thrown to the wolves without decent training. Workload for the sales team is insane. Overtime is rarely approved (unless you’re a manager favorite). Filling job openings are usually decided before the job opening is even posted (for internal and external hires)

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Graybar Response
4y
Thank you for leaving a review. We do want to clarify a point: new hires are given sick time and paid time off immediately once they start, there is no wait period. However, in your first year, paid time off is prorated based on start date in that first calendar year, which is typical. We are sorry to hear that you are dissatisfied with some aspects of your experience here. Merit raises are based on performance, not seniority or years of experience. Your manager should be having a conversation with you regarding your merit raise when it goes into effect, and you can ask any questions about it at that time. If you don’t feel the raise you received was fair or your manager explained the reasoning behind it properly, you can reach out to your HR Advisor. We do hope you are providing your feedback and ideas on how we can improve on our Continuous Feedback Survey.
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