Management, leadership, and pay are sub par.
Pros
Staff enter into their employment inspired to make a difference in children's lives. Most staff are passionate about their work and are lovely to work with.
Cons
Great Hearts hires a lot of inexperienced staff. Many new staff become overwhelmed and are not provided the support they need. Management fires staff without warning or initiating a personal growth and development plan. I don't understand how anyone is supposed to learn from mistakes if they aren't given that opportunity. Especially for such minor offenses. But new inexperienced staff are cheaper and Great Hearts is always complaining about budgets so when you connect the dots it is clear that they find hiring new staff easier that training existing employees. Staff are afraid of management. Instead of being mentors, they are disciplinarians. Even when it's unnecessary and inappropriate.