Pros
The only positive experience I had is that I learned a lot. I learned how to NOT operate a business, I learned how to NOT treat people, I learned what a work environment should NOT be. To be fair, the front line employees tried to make the best of the dysfunction and chaos to provide the best care possible for the residents.
Cons
* Salaried employees treated like corporate slaves, often assigned non job related duties to minimize payroll costs and overtime. Salaried employees often work 60+ hours per week to complete their own jobs, in addition to all of the other duties assigned. * Lack of training. New employees are thrown into their jobs without any training, then made to feel bad when they make a mistake. Many new employees quit within the first couple of weeks. * Lack of support from upper management and corporate office. Unrealistic directives without the resources and support the carry them out, lack of communication, no input from the field and front line employees, constantly rolling out new programs and directives with no thought to additional work loads for already stressed and over worked employees. * Unaccountable management. The ones that get ahead and survive the culture are those who play the game, while the good managers are left to pick up the pieces and end up leaving. * Low pay. Corporate employee benefits much better than field employee benefits. For example, corporate employees receive a 401k match; field employees do not. Corporate employees have a lower health care cost and other benefits not available to field employees. Corporate employees also get two catered meals per day, Not good for company morale that front line employees don't get the same benefits.
