Grocery Outlet reviews

3.0

43% would recommend to a friend

(849 total reviews)
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Jason Potter

43% approve of CEO

40% positive business outlook

Grocery Outlet has an employee rating of 3.0 out of 5 stars, based on 849 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Grocery Outlet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

849 reviews
1.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

The people who work here are nice.

Cons

Laws for Minors and working hours were ignored. Good employees were fired for family emergencies, things out of their control. A lot of creepy and drunk customers at night, which feels unsafe to work alone in.

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Grocery Outlet Response
1y
Thank you for sharing your experience as a Cashier. As you know, our stores are independently owned and operated. We would encourage you to reach out to your store’s independent owner to share more about your experience. Best of luck in your career endeavors!
5.0
May 14, 2025

Build Your Own Success

Recommend
CEO approval
Business Outlook

Pros

A great company to work for with caring people. Great to connect with the community and give back to them in ways of donations, sponsorships and partnership. Grocery Outlet makes groceries affordable in a time of need.

Cons

We went thru a system upgrade that was very hard on all of us. There is light at the end of that tunnel as system operations continue to progress. You have to be humble and work hard to grow your business. It is not for everyone, but to those that do it is rewarding.

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Grocery Outlet Response
1y
Thank you for your feedback! We’re so glad that you are enjoying your time as an Independent Operator with Grocery Outlet. If you’d like to share more about your experience, please feel free to reach out to your local Grocery Outlet operations team.
5.0
May 14, 2025

Opportunities

Recommend
CEO approval
Business Outlook

Pros

With GOI, you have real opportunity to own your own business. You have a great partner with goals aligned with your own. If you still have a passion from the days of the true merchants, this is the place for you. If you desire to make a difference in your community, if you need to free yourself from the shackles of corporate red tape, if you just want to do it your way, if you want endless income potential, if you have a competitive spirit with the work ethic to win the customer, this is the place for you! If you desire any of these qualities in your work place, why are you working for someone else? Take a leap. I assure you, you can do it. You'll have all the support you need along your way to independence.

Cons

Business ownership is not for the meek. You need true grit. This company had recently gone through some difficult changes in our system updates. Those "growing pains" have mostly corse corrected. This group of leaders and operators are in position to drive results and income for this brand.

avatar
Grocery Outlet Response
1y
Thank you for your feedback! We’re so glad that you are enjoying your time as an Independent Operator with Grocery Outlet. If you’d like to share more about your experience, please feel free to reach out to your local Grocery Outlet operations team.
Viewing 43 - 45 of 849 Reviews

Glassdoor has 896 Grocery Outlet reviews submitted anonymously by Grocery Outlet employees. Read employee reviews and ratings on Glassdoor to decide if Grocery Outlet is right for you.