Grocery Outlet reviews

3.0

43% would recommend to a friend

(849 total reviews)
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Jason Potter

43% approve of CEO

40% positive business outlook

Grocery Outlet has an employee rating of 3.0 out of 5 stars, based on 849 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Grocery Outlet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

849 reviews
1.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Office is not bad, free snacks and food

Cons

Toxic IT/BT Leadership: * Leadership is blame-focused and toxic. Lack of accountability for mistakes; blame is shifted to others. * Frequent bullying and yelling by leadership - make your life a living hell. * Management appears to care but fails to take action due to fear of damaging their reputation, very fake. Offshore Technical Resources: * Majority of technical staff is offshore, often unavailable during production incidents. Executive Leadership and Company Direction: * CEO decisions lack consistency: switching between a traditional grocery model and a treasure-hunt experience. * A large number of new executives who lack deep business knowledge. Pay and Career Advancement: * Compensation is significantly below the Bay Area standard. * No opportunities for career growth, even with exceptional performance.

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Grocery Outlet Response
2mo
Thank you for sharing your feedback about your experience with Grocery Outlet. We value employee feedback and want to assure you that we take your concerns seriously. Please feel free to contact our Human Resources team at HRSupport@cfgo.com to share more about your experience.
4.0
Feb 27, 2026

Great for extra money

Recommend
CEO approval
Business Outlook

Pros

Friendly staff, flexible time off

Cons

Long hours, hard work , hard to get time off

1.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, long hours

Cons

No time for family mandatory overtime

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Grocery Outlet Response
3mo
Thank you for sharing your experience as a Cashier. As you know, our stores are independently owned and operated. We would encourage you to reach out to your Independent Operator to share more about your experience. Best of luck in your career endeavors.
Viewing 7 - 9 of 849 Reviews

Glassdoor has 896 Grocery Outlet reviews submitted anonymously by Grocery Outlet employees. Read employee reviews and ratings on Glassdoor to decide if Grocery Outlet is right for you.