Grocery Outlet reviews

3.0

43% would recommend to a friend

(851 total reviews)
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Jason Potter

43% approve of CEO

39% positive business outlook

Grocery Outlet has an employee rating of 3.0 out of 5 stars, based on 851 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Grocery Outlet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

851 reviews
5.0
Apr 17, 2024

Excellent Leadership

Recommend
CEO approval
Business Outlook

Pros

Good communication and planning. A leadership team that listens

Cons

Sometimes they are behind current social issues

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Grocery Outlet Response
2y
Thank you for sharing your experience as an executive here at our Corporate office. We’re happy to hear that you’ve had a great experience working with us. Please tell your friends!
5.0
Apr 10, 2024
Recommend
CEO approval
Business Outlook

Pros

There is a lot of good I want to say about Grocery Outlet. I appreciated how the managers and coworkers treated me with respect, how they made the hours fair, and how they were hardworking. I commend them for their positive attitudes.

Cons

However, despite the team being good people, they cannot deal with every problem efficiently, especially since said issues aren't even their fault. When I worked in Grocery Outlet, the positives were offset by rude customers, constant shoplifting, and the mental drainage of the job. However, I will still give Grocery Outlet 5 stars because, again, these issues aren't the company's fault. It's just the unfortunate nature of customer service.

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Grocery Outlet Response
2y
Thank you for sharing your experience as a Cashier. As you know, our stores are independently owned and operated. I would encourage you to reach out to your store’s independent owner to share more about your experience. Best of luck in your career endeavors!
4.0
Apr 8, 2024

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Team/family office atmosphere. Loads of work to make the days go by quickly. Onsite parking. Great company celebrations. Compensation & Benefits.

Cons

Lack of reliable outer division response times.

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Grocery Outlet Response
2y
Thank you for sharing your experience as an AP Coordinator here at our corporate office. We’re happy to hear that you’ve had a great experience working with us. Please tell your friends!
Viewing 136 - 138 of 851 Reviews

Glassdoor has 897 Grocery Outlet reviews submitted anonymously by Grocery Outlet employees. Read employee reviews and ratings on Glassdoor to decide if Grocery Outlet is right for you.