Grubhub reviews

3.2

47% would recommend to a friend

(1,968 total reviews)

Howard Midgal

32% approve of CEO

25% positive business outlook

Grubhub has an employee rating of 3.2 out of 5 stars, based on 1,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grubhub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Nov 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Great office setup, good benefits, work with lots of very smart people

Cons

There is a lot of pressure to "conform" to their way of thinking as far as social issues. When there is an event that is in support of a "cause", it was expected that we participate. (i.e. Pride parade, 5K walks). These all came from the very top. It's almost like a family in that it would not be good to step out of line. Just smile and go with it, because the money and benefits are worth it.

avatar
Grubhub Response
9y
Thank you for your thoughts, and we truly appreciate that you shared with us. At Grubhub, we welcome and accept employees with all beliefs, and do not discriminate on the basis of someone's principles, or otherwise. We sincerely apologize that you felt pressured to conform in any way.
3.0
Dec 1, 2015

Great people, but awful management and CEO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are great—many of the team members are sharp, dedicated, and want to innovate. I formed closer bonds and friendships here than any other place I've worked. HR team does a good job of trying to keep employees happy with diverse events, food, and other surprises. Office is generally a fun and laid-back environment.

Cons

Middle management ties everything in knots. Product Team (ie the team responsible for maintaining and innovating the website) is terribly disorganized, mismanaged, and over-rewarded despite minimal contributions, and two royally massive screwups (including the famed disastrous relaunch of Seamless.com). There's also blatant favoritism towards the Grubhub / Chicago side of the company. The CEO tried to run Seamless into the ground and everyone in NY was aware of it. Grubhub management put in charge ahead of Seamless' management, site restructuring with Grubhub as a priority (the main reason for the site relaunch fiasco), hiring in Chicago over NY, forcing NY people out by hiring people to be their bosses, but they're in Chicago, trying to run and position Seamless as an 'authentic new york' brand when the management isn't even in New York.

Viewing 22 - 24 of 1,968 Reviews

Glassdoor has 3,237 Grubhub reviews submitted anonymously by Grubhub employees. Read employee reviews and ratings on Glassdoor to decide if Grubhub is right for you.